I am attempting to upload a .ipa for an update of an iOS phone app we have developed, it's a really plain vanilla app, no watch or share extensions or anything like that.
I've recently switched to using Transporter to upload apps, as I've generally found this more stable than using XCode (used to use Application Loader, but that's obsolete). This morning when trying to upload the app, it failed with the error message:
> Unable to process validateMetadata request at this time due to a general error (1019)
I suspect that this is just a temporary outage on the AppStore webservices side, but couldn't find anything in the forums specifically about this issue.
For the record, the complete delivery log from Transporter is:
[2020-04-08 09:45:53 AEST] INFO: Configuring logging...
[2020-04-08 09:45:53 AEST] INFO: Logging level set to eXtreme
[2020-04-08 09:45:53 AEST] INFO: Transporter is searching for new software components.
[2020-04-08 09:45:53 AEST] INFO: INFO: using cached repository.xml file.
[2020-04-08 09:45:54 AEST] INFO: Update check complete.
[2020-04-08 09:45:55 AEST] DEBUG: Attempting refresh of configuration data from https://contentdelivery.itunes.apple.com/transporter/Defaults.properties
[2020-04-08 09:45:55 AEST] DEBUG: Configuration refresh successful.
[2020-04-08 09:45:55 AEST] DEBUG: Saving configuration to local path: /Users/mick/Library/Caches/com.apple.amp.itmstransporter/Defaults.properties
[2020-04-08 09:45:55 AEST] INFO: iTMSTransporter : iTunes Store Transporter [2.0.0]
[2020-04-08 09:45:55 AEST] INFO: OS identifier: Mac OS X 10.15.4 (x86_64); jvm=25.71-b02; jre=1.8.0-u131-b11-iTMSTransporter-b02
[2020-04-08 09:45:55 AEST] INFO: Memory: [JVM] 1025M free, 1113M total, 1820M max [System] (Physical) 1639M free, 16384M total (Swap) 1414M free, 2048M total
[2020-04-08 09:45:55 AEST] INFO: Client: TransporterApp 1.1.1 (1171)
[2020-04-08 09:45:55 AEST] INFO: Upload mode selected.
[2020-04-08 09:45:55 AEST] DBG-X: Memory: [JVM] 1015M free, 1113M total, 1820M max [System] (Physical) 1639M free, 16384M total (Swap) 1414M free, 2048M total
[2020-04-08 09:45:55 AEST] DBG-X: Using operation named: authenticateForTransportDiscovery
[2020-04-08 09:45:55 AEST] DBG-X: Apple's web service operation input parameters:
[2020-04-08 09:45:55 AEST] DBG-X: parameter Application = iTMSTransporter
[2020-04-08 09:45:55 AEST] DBG-X: parameter BaseVersion = 1.13.0
[2020-04-08 09:45:55 AEST] DBG-X: parameter Client = TransporterApp
[2020-04-08 09:45:55 AEST] DBG-X: parameter ClientVersion = 1.1.1 (1171)
[2020-04-08 09:45:55 AEST] DBG-X: parameter ItcProviderName = 33NJ4N493A
[2020-04-08 09:45:55 AEST] DBG-X: parameter OSIdentifier = Mac OS X 10.15.4 (x86_64); jvm=25.71-b02; jre=1.8.0-u131-b11-iTMSTransporter-b02
[2020-04-08 09:45:55 AEST] DBG-X: parameter StatisticsClientStartDateTimeZoneISO = 2020-04-08T09:45:55+10:00
[2020-04-08 09:45:55 AEST] DBG-X: parameter StatisticsPreviousCallDurationInSecs = 0.361119633
[2020-04-08 09:45:55 AEST] DBG-X: parameter TransporterArguments = -m upload -u apple@wemakeapps.net -vp json -sessionid @env:948F8BBC-3A57-4AE4-975D-7A8D8CF019BA -sharedsecret **hidden value** -itc_provider 33NJ4N493A -f /var/folders/mx/f1f9m7z92db24xtjkm3rshb80000gn/T/432F0BB6-90A2-43A8-8584-DF3F64167A40/1462385715.itmsp -indicator true -v eXtreme -Dtransporter.client=TransporterApp -Dtransporter.client.version=1.1.1 (1171)
[2020-04-08 09:45:55 AEST] DBG-X: parameter Version = 2.0.0
[2020-04-08 09:45:55 AEST] DBG-X: parameter iTMSTransporterMode = upload
[2020-04-08 09:45:55 AEST] INFO: id = 20200408094555-733
[2020-04-08 09:45:55 AEST] INFO: iTMSTransporter Correlation Key: 12fe6f56-874f-4aad-8702-03dcf9ea8748-0001
[2020-04-08 09:45:57 AEST] DBG-X: Apple's web service operation return value:
[2020-04-08 09:45:57 AEST] DBG-X: parameter EnableJWTForAllCalls = false
[2020-04-08 09:45:57 AEST] DBG-X: parameter PreferredTransports = [HTTP, Signiant, Aspera, DAV]
[2020-04-08 09:45:57 AEST] DBG-X: parameter TransportHosts.Signiant = [sgr602.apple.com:44001, sgr601.apple.com:44001, sgr603.apple.com:44001, sgr604.apple.com:44001]
[2020-04-08 09:45:57 AEST] DBG-X: parameter SessionExpiration = 2020-04-11T23:45:57.119Z
[2020-04-08 09:45:57 AEST] DBG-X: parameter TransportHosts.DAV = [itmsdav.apple.com:443]
[2020-04-08 09:45:57 AEST] DBG-X: parameter TransportHosts.Aspera = [vgr503.apple.com:33001, vgr502.apple.com:33001, vgr501.apple.com:33001, vgr504.apple.com:33001]
[2020-04-08 09:45:57 AEST] DBG-X: parameter StreamingSettings = {LogStreamingEnabled=true, MultipartUploadsEnabled=true, AssetDescriptionStreamingEnabled=false}
[2020-04-08 09:45:57 AEST] INFO: Transporter's command line arguments are: -m upload -u apple@wemakeapps.net -vp json -sessionid @env:948F8BBC-3A57-4AE4-975D-7A8D8CF019BA -sharedsecret **hidden value** -itc_provider 33NJ4N493A -f /var/folders/mx/f1f9m7z92db24xtjkm3rshb80000gn/T/432F0BB6-90A2-43A8-8584-DF3F64167A40/1462385715.itmsp -indicator true -v eXtreme -Dtransporter.client=TransporterApp -Dtransporter.client.version=1.1.1 (1171)
[2020-04-08 09:45:57 AEST] INFO: Examining the package at: /var/folders/mx/f1f9m7z92db24xtjkm3rshb80000gn/T/432F0BB6-90A2-43A8-8584-DF3F64167A40/1462385715.itmsp
[2020-04-08 09:45:57 AEST] INFO: Ensuring that package has well formed metadata file...
[2020-04-08 09:45:57 AEST] DEBUG: Getting case-sensitive metadata xml filename...
[2020-04-08 09:45:57 AEST] INFO: Gathering the list of valid files from the package ...
[2020-04-08 09:45:57 AEST] DEBUG: metadata.xml will be verified by Apple's web service to determine if it is a valid file.
[2020-04-08 09:45:57 AEST] DEBUG: EPestReports.ipa will be verified by Apple's web service to determine if it is a valid file.
[2020-04-08 09:45:57 AEST] INFO: Finished gathering the list of valid files from the package.
[2020-04-08 09:45:57 AEST] DEBUG: Case-sensitive metadata filename is: metadata.xml
[2020-04-08 09:45:57 AEST] INFO: JSON:{"msg":{"phase":"Upload","description":"Analyzing metadata","index":0},"messageType":"VerifyProgress"}
[2020-04-08 09:45:57 AEST] INFO: Performing authentication of package 1462385715.itmsp ...
[2020-04-08 09:45:57 AEST] DBG-X: Memory: [JVM] 999M free, 1113M total, 1820M max [System] (Physical) 1628M free, 16384M total (Swap) 1414M free, 2048M total
[2020-04-08 09:45:57 AEST] INFO: JSON:{"msg":{"phase":"Upload","count":2,"description":"Analyzing metadata","index":1},"messageType":"VerifyProgress"}
[2020-04-08 09:45:57 AEST] DBG-X: Deflated 610 bytes to 444
[2020-04-08 09:45:57 AEST] DBG-X: Using operation named: validateMetadata
[2020-04-08 09:45:57 AEST] DBG-X: Apple's web service operation input parameters:
[2020-04-08 09:45:57 AEST] DBG-X: parameter Application = iTMSTransporter
[2020-04-08 09:45:57 AEST] DBG-X: parameter BaseVersion = 1.13.0
[2020-04-08 09:45:57 AEST] DBG-X: parameter Client = TransporterApp
[2020-04-08 09:45:57 AEST] DBG-X: parameter ClientVersion = 1.1.1 (1171)
[2020-04-08 09:45:57 AEST] DBG-X: parameter Files = [metadata.xml, EPestReports.ipa]
[2020-04-08 09:45:57 AEST] DBG-X: parameter ItcProviderName = 33NJ4N493A
[2020-04-08 09:45:57 AEST] DBG-X: parameter Metadata =
<software_assets apple_id="1462385715" <br=""> bundle_short_version_string="1.2.2"
bundle_version="513"
bundle_identifier="com.epestreports.ios"
app_platform="ios">
<data_file>
<file_name>EPestReports.ipa
7e9a6108e72f45ff8a4257f18d412ef8
12389176
[2020-04-08 09:45:57 AEST] DBG-X: parameter MetadataChecksum = 960f359dc0f371b1962cad162b8cfa4b
[2020-04-08 09:45:57 AEST] DBG-X: parameter MetadataCompressed = (suppressed)
[2020-04-08 09:45:57 AEST] DBG-X: parameter MetadataInfo = {app_platform=ios, primary_bundle_identifier=, device_id=, bundle_identifier=com.epestreports.ios, packageVersion=software5.4, apple_id=1462385715, asset_types=[bundle], bundle_version=513, bundle_short_version_string=1.2.2}
[2020-04-08 09:45:57 AEST] DBG-X: parameter OSIdentifier = Mac OS X 10.15.4 (x86_64); jvm=25.71-b02; jre=1.8.0-u131-b11-iTMSTransporter-b02
[2020-04-08 09:45:57 AEST] DBG-X: parameter PackageName = 1462385715.itmsp
[2020-04-08 09:45:57 AEST] DBG-X: parameter PackageSize = 12389786
[2020-04-08 09:45:57 AEST] DBG-X: parameter StatisticsClientStartDateTimeZoneISO = 2020-04-08T09:45:57+10:00
[2020-04-08 09:45:57 AEST] DBG-X: parameter TransporterArguments = -m upload -u apple@wemakeapps.net -vp json -sessionid @env:948F8BBC-3A57-4AE4-975D-7A8D8CF019BA -sharedsecret **hidden value** -itc_provider 33NJ4N493A -f /var/folders/mx/f1f9m7z92db24xtjkm3rshb80000gn/T/432F0BB6-90A2-43A8-8584-DF3F64167A40/1462385715.itmsp -indicator true -v eXtreme -Dtransporter.client=TransporterApp -Dtransporter.client.version=1.1.1 (1171)
[2020-04-08 09:45:57 AEST] DBG-X: parameter Version = 2.0.0
[2020-04-08 09:45:57 AEST] DBG-X: parameter iTMSTransporterMode = upload
[2020-04-08 09:45:57 AEST] INFO: id = 20200408094557-742
[2020-04-08 09:45:57 AEST] INFO: iTMSTransporter Correlation Key: 12fe6f56-874f-4aad-8702-03dcf9ea8748-0001
[2020-04-08 09:46:08 AEST] DBG-X: Apple's web service operation return value:
[2020-04-08 09:46:08 AEST] DBG-X: parameter Errors = [Unable to process validateMetadata request at this time due to a general error (1019)]
[2020-04-08 09:46:08 AEST] DBG-X: parameter EnableJWTForAllCalls = false
[2020-04-08 09:46:08 AEST] DBG-X: parameter RestartClient = false
[2020-04-08 09:46:08 AEST] DBG-X: parameter ErrorCode = 1019
[2020-04-08 09:46:08 AEST] DBG-X: parameter ErrorMessage = Unable to process validateMetadata request at this time due to a general error (1019)
[2020-04-08 09:46:08 AEST] DBG-X: parameter Success = false
[2020-04-08 09:46:08 AEST] ERROR: Unable to process validateMetadata request at this time due to a general error (1019)
[2020-04-08 09:46:08 AEST] DBG-X: The error code is: 1019
[2020-04-08 09:46:08 AEST] INFO: JSON:{"msg":{"phase":"Upload","count":2,"description":"Operation failed","index":2},"messageType":"VerifyProgress"}
[2020-04-08 09:46:08 AEST] DBG-X: Returning 1
Package Summary:
1 package(s) were not uploaded because they had problems:
/var/folders/mx/f1f9m7z92db24xtjkm3rshb80000gn/T/432F0BB6-90A2-43A8-8584-DF3F64167A40/1462385715.itmsp - Error Messages:
Unable to process validateMetadata request at this time due to a general error (1019)