Can´t renew Paid App agreement.

App Store Distribution & Marketing App Store Connect
bergetun OP
Created Mar ’20
Replies 22
Boosts 0
Views 6.6k
Participants 27

I got message in "AppStore connect" saying that there is a new version of the new version of the agrrement (Your Paid Applications agreement has a new version)


When clicking on the "Agree" button for the renew for the Paid app agreement i get an error message saying there is a problem, but not what problem,. This is the error message. "We are currently unable to process your request. Please try again later."


Ive gottten this message for several weeksl I have been trying different versions, with the same result.


I even tried to send a support case to apple, but the request has been unanswered for 3.5 weeks now.


I diont know what to do..

Replies  22
Boosts  0
Views  6.6k
Participants  27
MonsterSale OP
May ’20

I have the same issue. Any luck so far?

1
Alex Sashchuk OP
May ’20

The same issue for me.

1
bergetun OP
Sep ’20
Anyone want to help ? Apple doesnt respond to email regarding this issue :(
0
Calvin tp OP
May ’21

I have the same issue as well. Does it resolve itself, or we need to do something?

1
azw OP
Nov ’21

We're facing the same issue, any ideas?

1
garryalfa OP
Nov ’21

is there any solution regarding this? i got this issue also

0
beshsaab OP
Nov ’21

Also for my company. Apple, please post a response for these issues?

0
garryalfa OP
Nov ’21

is there any update regarding this issue?

0
juratep OP
Nov ’21

the same issue here. tried different browsers (chrome, safari), tried to clean cache files and cookies, nothing really helps. the worst thing is that i cannot publish a new app until this has been fixed. will they compensate for the hours and days wasted on this crap??

0
euci OP
Nov ’21

today, we found this issue too, it's crazy worked good few days ago.

In order to update your existing apps, create new in-app purchases, and submit new apps to the App Store, the user with the Legal role (Account Holder) must review and accept the Paid Applications Schedule (Schedule 2 to the Apple Developer Program License Agreement) in the Agreements, Tax, and Banking module.

To accept this agreement, they must have already accepted the latest version of the Apple Developer Program License Agreement in their account on the developer website.

seems need to accept the accepted the latest version of the Apple Developer Program License Agreement, but in the developer website nothing remind appears.

we can't update a new version app for now!!!!!!

1
beshsaab OP
Nov ’21

The issue, for us anyway, resolved itself in roughly 5 hours. My assumption for a cause is account syncing lags on Apple's backend. The bug could also derive from bandwidth limitations given that many devs will be signing these agreements at the same time. Regardless, the issue did spontaneously resolved itself in a relatively short time frame.

1
sstenbaek OP
Nov ’21

I had the exact same issue. Just spammed the submit button 4-5 times, until it let me submit :o)

1
qliu OP
Jan ’22

I've clicked it tens of times. Still not working.

1
acronce OP
Jan ’22

I'm seeing the same problem. This is preventing notarization from working and breaking our builds. It's holding up our releases.

1
hbibokarar OP
Jan ’22

Same issue here, any update about this???!!!

1
Can´t renew Paid App agreement.
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