Hello we are having too many time out and SSL exception errors from
https://buy.itunes.apple.com/verifyReceiptIssue start date 24 Jan 2020 15:10 GMT+3
Is there anyone having same problem
buy.itunes.apple.com/verifyReceipt exception, time out
We've been managing to work around it by using a retry, so its not as persistent as before, but yeah; we're still seing connection resets every now and then, which we did not observe before the outage. A simple retry seems to have solved the issue thus far though.
I don't support issue regarding connections with the App Store verifyReceipt server. When such issues occur, one suggestion is to submit a bug report - App Store engineers don't always view this forum and may not be aware of such server issue. However such a bug report, when properly routed will not be ignored.
To submit a bug report, please use the Apple Developer Feedback web page -
<https://feedbackassistant.apple.com/>.
Enter the “Feedback Assistant” page and login
Click on the Compose icon to start a new bug report
Start by clicking on the appropriate OS button - “iOS and iPadOS”, “tvOS”, or “macOS”
1. In the “Descriptive Title” field, enter an appropriate description.
2. In the “Problem Area” field select “App Store”
3. In the “Type of Feedback” select “Incorrect / Unexpected Behavior”
4. In the “Describe the Issue” section enter the following
- application ID
- sandbox or production environment verifyReceipt server
- server console log output showing the verifyReceipt server response
- other evidence of a problem
rich kubota - rkubota@apple.com
developer technical support CoreOS/Hardware/MFI
We're experiencing the intermittent "Connection reset by peer - SSL_connect" errors today. I've reported it through Apple Developer Feedback.
Good note, filed a feedback under #7571546 as well to give it some visibility there.
And as a notice for others (also added that to my feedback filing), we're also getting an increased amount of "service unavailable" (HTTP 503) since friday, February 7th, again
The http 503 issue is under investigation. If the server retries the call to verifyReceipt, the request can succeed.
rich kubota - rkubota@apple.com
developer technical support CoreOS/Hardware/MFI