App Store Connect bug - You have no eligible Bundle IDs for macOS apps (we do though)

App Store Distribution & Marketing App Store Connect App Store Connect

displayname OP

Created Jan ’20

Replies 42

Boosts 0

Views 11k

Participants 36

Please help

We're running into an issue where App Store Connect won't let us set up a MacOS app.

When we go to App Store Connect's "My Apps" page and click on the + sign on the top left to create a "New MacOS App", it gives us an error, saying

You have no eligible Bundle IDs for macOS apps.

However, we do. We have macOS bundle IDs. But App Store Connect isn't picking them up.

- The error dialogue then gives us an option to "Register one here." with a link to the "Register an App ID" page (https://developer.apple.com/account/resources/identifiers/bundleId/add/)

- We do so, making sure macOS is selected instead of [iOS, Apple TV, watchOS].

- We give it a unique explicit Bundle ID (we've also tried Wildcards, we've tried a lot of things at this point)

Then we go back to App Store Connect's "My Apps" page and click on the + sign on the top left to create a "New MacOS App", it gives us an error, saying

You have no eligible Bundle IDs for macOS apps.

etc.

This is endless. Help!

Answered by DonnaAG in 401048022

The issue appears to have been resolved. It was likely a backend error on Apple's servers, which it appears they have fixed.

It is working mormally and as expected now for me.

Boost

olivier242 OP

Mar ’20

same probleme here

You have no eligible Bundle IDs for macOS apps.

emreeebozkurt OP

Mar ’20

Same problem 😟

montnaojd OP

Mar ’20

Same Problem here since 2 days ago

dionatanfmsilva OP

Mar ’20

Same problem here.

kkkkiiii OP

Mar ’20

Same problem.

Jordhan OP

Mar ’20

Same issue, just registered and paid the 100$ for the developer account, for a moment i thought the price difference between apple and the another known mobile plataform rival was the quality, never been so wrong... It seems like a very common problem

yingquan360065@163.com OP

Mar ’20

same issues with me. i don't know what happen, i already create many of bundle id in identification of my account. but i still have same tips. pls apple development office can important of that issues.

Neecko OP

Mar ’20

Doesnt seem fixed apple.

henriquebf@gmail.com OP

Mar ’20

I'm also having the same issue. I've registered a new account for a new company this week and I have all Agreements with "Active" state. I have done this same process before and it went smoothy. Just hope to be something that will be fixed shortly.

weddingtime OP

Mar ’20

Anyone managed to fix this problem, and how?

Shredd OP

Mar ’20

Same problem here. This is crucial as we can't release the app as a company! how can they let this happen?

denis.krivitski OP

Oct ’20

Same here