App Store Connect bug - You have no eligible Bundle IDs for macOS apps (we do though)

App Store Distribution & Marketing App Store Connect App Store Connect

displayname OP

Created Jan ’20

Replies 42

Boosts 0

Views 11k

Participants 36

Please help

We're running into an issue where App Store Connect won't let us set up a MacOS app.

When we go to App Store Connect's "My Apps" page and click on the + sign on the top left to create a "New MacOS App", it gives us an error, saying

You have no eligible Bundle IDs for macOS apps.

However, we do. We have macOS bundle IDs. But App Store Connect isn't picking them up.

- The error dialogue then gives us an option to "Register one here." with a link to the "Register an App ID" page (https://developer.apple.com/account/resources/identifiers/bundleId/add/)

- We do so, making sure macOS is selected instead of [iOS, Apple TV, watchOS].

- We give it a unique explicit Bundle ID (we've also tried Wildcards, we've tried a lot of things at this point)

Then we go back to App Store Connect's "My Apps" page and click on the + sign on the top left to create a "New MacOS App", it gives us an error, saying

You have no eligible Bundle IDs for macOS apps.

etc.

This is endless. Help!

Answered by DonnaAG in 401048022

The issue appears to have been resolved. It was likely a backend error on Apple's servers, which it appears they have fixed.

It is working mormally and as expected now for me.

Boost

Tech.team OP

Jan ’20

Same issue here! We have been going through the process 6-7 times today and we are 100% sure that we perform everything as instructed but still we reveiced this error:

You have no eligible Bundle IDs for macOS apps

Apples support is terrible and they dont give a **** about developers who keep their ecosystem alive.

Deadlines are pushing. Keep fellow developers updated here at the forum if you hear anything from Apple. Thanks!

shadowq7 OP

Jan ’20

Did you solve it ?

I have same problem like you ?

DonnaAG OP

Jan ’20

Accepted Answer

The issue appears to have been resolved. It was likely a backend error on Apple's servers, which it appears they have fixed.

It is working mormally and as expected now for me.

displayname OP

Jan ’20

This appears to be resolved now, at least for us. All bundle IDs are showing up.

displayname OP

Jan ’20

I've marked this answer as correct since it appears to be resolved for us, too. If someone else is still experiencing the issue go ahead and leave a comment in this thread.

abindlaim OP

Feb ’20

I'm facing this issue too for 2 days.

My account is fairly new. Anyone has facint the same issue these days?

rgurung247@gmail.com OP

Mar ’20

I have the same problem Pls help

djkhkdjs OP

Mar ’20

same issue

You have no eligible Bundle IDs for iOS apps.

Any solution?????

displayname OP

Mar ’20

Apple doesn’t monitor these forums so you may be better off emailing their support directly and linking to this post

vadaliyamayank3@gmail. com OP

Mar ’20

same problem

It is horror. We lose time and money in a flat place.

new apps OP

Mar ’20

We encountered this problem too.

We have been working with Apple for 5 years. Never encountered this problem.

RockyG OP

Mar ’20

Same problem here.

VincenzoFoggia OP

Mar ’20

I've the same problem.

testtestlkajdsflkj OP

Mar ’20

The same problem, new bundle ids are not visible.

lucky.mehndiratta OP

Mar ’20

The same problem, new bundle ids are not visible.

please look into this as soon as possible