Having issues authorizing payment for Apple Developer Program

Developer Tools & Services Apple Developer Program Developer Program

Quaaac OP

Created Nov ’19

Replies 592

Boosts 11

Views 300k

Participants 453

Hey guys

I’ve been trying to pay for Apple Developer Program enrollment for about a week and still no luck. As well as I got from a small talk with the customer support – Apple never got my money. So it seems like my payment authorization fails all the time. But I don’t know what’s really going on.

Have any of you ever had issues like that?

Or maybe you just know what’s going on and how to fix it?

Answered by Apple Developer Support in 626670022

We do accept Russian credit cards to pay for the Apple Developer Program. If you've been unable to complete your order, please reach out to Apple Developer Program Support for assistance. Please note that you may be asked to provide verification details as part of the order completion process. We appreciate your understanding and apologize for any inconvenience.

Boost

Leonandy OP

Oct ’24

Make sure your birthday info in the Apple account is same as the one you left in the bank.

beastob OP

Hi all, Here's my solution, try it for yourselves:

check the E-mail address and phone number on the payment page (should be the same as the one recorded in your bank)
check your card details (card number, CVV, expiry date)
check your billing address (same as the one recorded in your bank)

In my case, I typed in my Apple account email address on the payment page instead of my personal email that I gave to my banks, which caused the payment failure.

Hope that helps some of you.

AndreiAstrouski OP

Apple has the worst support in the world. They always have 2 options - "You can't enroll" (I see that I can't enroll), or they ignore you. You are the most technological company in the world, and you use an ancient payment service. What should take minutes, stretches out for months. You have thousands of professionals, but no one can look at the logs and say what the problem is. Why do you need support if it does nothing? You have Apple Pay, why we can't use it? Any small company can configure payments, but you can't!!

atulsharma1 OP

Did anyone get the solution ?

As in 2024 I am also facing this error in India and its already 2 months connecting with every support of apple with no luck.

I am not option to enroll from web and in App I am getting this error which is completely ridiculous.

GabrielVicentee OP

Apple and the terrible payment system

I've also been facing this problem for several days and I haven't received any feedback from Apple about failure or success, I just keep trying to pay again every week that passes.

RobertNikoyan OP

After multiple attempts with 4 different cards from 3 banks, I kept getting an "Authorization failed" error. However, when I carefully corrected the billing address details and tried again with a previously unsuccessful card, the payment finally went through.

It's worth noting that in a previous attempt, the money was deducted from my card, but Apple claimed they didn't receive it. They then refunded the amount.

At this point, I'm still uncertain if my Apple Developer account will be approved. I'll update once I have more information. For now, my advice is to double-check every detail of your billing address and ensure it matches exactly with your card information. This seems to be crucial for successful payment processing.

tsoftllc OP

17h

I'm experiencing the same issue. I paid $99 for the Apple Developer Program on October 9, 2024, and the payment was debited, but my account hasn’t been activated, and I haven’t received a refund. I’ve reached out to support multiple times, but have only received delayed responses with no clear resolution. It's disappointing to encounter this level of service from Apple. I hope Apple takes these concerns seriously, as it's clear many developers are facing similar frustrations.