Having issues authorizing payment … | Apple Developer Forums

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Hey guys

I’ve been trying to pay for Apple Developer Program enrollment for about a week and still no luck. As well as I got from a small talk with the customer support – Apple never got my money. So it seems like my payment authorization fails all the time. But I don’t know what’s really going on.

Have any of you ever had issues like that?

Or maybe you just know what’s going on and how to fix it?

Developer Program

271k

Posted by

Quaaac

Reply

I also have the same issue and have been trying for 5 months. I have called apple several times and went to my bank several times. The only thing I can do is find someone that has an account already and hope they don't put any virus in my code when its published.

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Davebristol
Eu realmente nao entendo, porque uma empresa tao grande com um problema tao bobo. deveria no minimo ter uma documentacao explicando sobre o problema e como corrigir...

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Lote7
Hello! I'm also having trouble processing the credit card. I tried it with different cards from different brands. Apple, please improve this process. Any suggestions on how to solve my problem?

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lfzilio

Apple Recommended

We do accept Russian credit cards to pay for the Apple Developer Program. If you've been unable to complete your order, please reach out to Apple Developer Program Support for assistance. Please note that you may be asked to provide verification details as part of the order completion process. We appreciate your understanding and apologize for any inconvenience.

Posted by

Carey_Apple

Phone support is always unavailable and you never reply to emails. Why don't you fix this issue ???

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BsLa
Why you guys don't fix that issue? I'm passing through that pain. Every day I spend more than 1 hour in the phone talking with apple and they don't solve my problem. Apple is a really big company, why they have an so silly problem?

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mirari-softwares

Replies

From South Africa.

Tried everything in the forums but nothing working.

I haven't tried using a US credit card (since I'm not from the US) and I haven't tried a direct wire transfer because support won't let me do that

Posted by

capewinelandsapp

Dear Apple, if you have time to update your forums then how about updating your payment systems to fix them?

Posted by

vadrian89

I have the same problem here in Sri Lanka, It's more than 1 month that I'm trying with different cards and Apple ID's but all of them canceled by Apple. Everything is fine from the Bank end as I followed up with them several times.
Apple Support team ignore me. I just took screenshot of all the previous orders from the same card to buy apps from Appstore and they even didn't respond to the emails.
Is there any working solution?

Posted by

Doornegar

I have the same problem. Every time I replace an order I got 'We have been unable to obtain a payment for your apple developer'. so far 5 attempts I sent to the support they asked all my previoys successful payments. I sent them but no use since March I am trying but in vain. I am from Saudi Arabia.

Posted by

sundas1

I also have the same problem. I tried at least three times and don't have additional purchases associated with my apple ID (I just recently got my hands on an IPhone) and I don't want to spend additional money in things I will not use because their system is broken. I am from Chile btw.

Posted by

Aufban

Same issue here in Lebanon, tried more than 10 credit cards , different accounts , different Banks and we are stuck!

Posted by

MMouX

Same issue in South Africa. tried multiple accounts, credit cards. Been 3 months now

Posted by

CapeWinelands

the same issue here, i am from jordan, i have tried 3 accounts with 4 different cards and the last one with American express and it didn't work?
how can we solve this, its 3 months now and we cannot create a developer account ??

Posted by

YazanN

If things work out for you then please let us know which type of card worked for you and what was the reason for other cards not working or any information that you think would be helpful ?
Thank you.

Posted by

spiderralz

I made a purchase and received an acknowledgement email more than 4 days ago but my account status is still showing "Pending". First time I made an attempt my purchase was similarly responded to by an acknowledgement email, but 2 days later it was cancelled. I contacted Apple support and they told me that they couldn't find my payment order.
Now they are no longer replying my emails.
I'm in South Africa.

Posted by

DynDEV

I tried calling them today. I can buy on iTunes and App store but not the developer account.
Each time they heard my issue, then said they are going to transfer me to someone else then the call ended.
3 times, 30 minutes each time...

I'll try call them again tomorrow but I'm not hopeful. The one consultant said he was aware of the issue.

Also from South Africa

Posted by

CapeWinelands

I'm have the same problem and apparently Apple responds in the same way in every country.
I used 02 different cards that are working on international purchases perfectly fine, but unfortunately with Apple something is going wrong.

I live in Brazil. The poor quality in Apple's support area is impressive, but I'll keep trying. If anyone get the answer, please help.

Posted by

GuilhermeAlmeida

Facing the same Problem

Me from India, Trying to enroll for a developer Program for past 1 month with different credit cards but no luck. I am facing the same issue and tried contact apple support, they are simply redirecting to contact Financial institution.

Could somebody help us on this.
Needed for urgent basis.

Posted by

Jaiakash

I have the same problem. I tried with 3 different cards so far. All orders got canceled on the next day. I used 2 of the 3 cards in the appstore without any issues. And also use them for apple pay on a daily basis. The support trying to convince me that the problem is with my bank, but I am pretty sure that the problem is from their end. I don't know how are the things in the US with the online payments, but in Europe you have to provide CVV along with the card number. It looks that someone forgot to put a field for the CVV in the form. I guess they use a different payment processor from that in appstore, because CVV is required there.

Posted by

agrigorov

Count me in :( 2 cards (visa and MasterCard) - 0 effect. I feel like I waisted several months of my life for nothing.

Posted by

lichb0rn