After the infringement is removed, the new version cannot be submitted.

App Store Distribution & Marketing App Review
Peitin OP
Created Nov ’19
Replies 3
Boosts 0
Views 720
Participants 4

Hello,


My application involves name infringement, not handled well, and was removed. Currently I want to change everything related to infringement, including name, icon, etc. But after I submitted the new version, I was prompted to contact AppStoreNotices@apple.com.


"This app is currently in dispute with the App Store. For more information, contact AppStoreNotices@apple.com with the dispute number in the subject line and the application name and ID in the message."


I have sent the email to AppStoreNotices@apple.com in the format, but there is no reply. I am using my own email address, which is different from the developer email. Is it related to this?


I don't know what to do now? Could anyone help me? thank you very much



Thanks

Peitin

Replies  3
Boosts  0
Views  720
Participants  4
zhangfurun OP
Apr ’23

Hello, I have encountered the same situation as you. We and the infringement party have both sent emails to this mailbox, but we have not received any reply for a week. What did you do afterwards? Did you receive the email, or did you deal with it separately?

0
kevin_ipa OP
May ’24

@zhangfurun Did you get a reply from them?

0
macCesar OP
Aug ’24

I have the same problem!

Even after several emails from the complainant and myself to appstorenotices @apple.com since May 27, 2024, indicating that the dispute has been resolved, we haven't received a single response from Apple.

What can I do? Where can I request the reinstatement of my app?

0
After the infringement is removed, the new version cannot be submitted.
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