App Store Connect - Balance Carried Forward

Question

Created May ’19

Replies 5

Boosts 0

Views 2.9k

Participants 7

Our account is 10 months old, has never had an issue receiving payment from Apple.
We were not paid for March, and it showed "Balance Carried Forward"
Now for April it is also showing "Balance Carreid Forward"
We do not have an "Expected Payment Date" like our other companies are showing.
We have not heard back from the Finance team. Going on 7 days.
We contacted general support, escalted to a senior advisor and they couldn't do anything.
This is completly unacceptable from Apple and very disappointing, if we miss a second payment because of them Bankruptcy is imminent.
We are a US based LLC, using a US Bank Account.

Boost

Answer 1

dudko123 OP

May ’19

We have the same problem.

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Answer 2

nuslc OP

Jun ’19

same problem, it keeps being carried forward from december and i'm well passed the 150$ threshold.

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Answer 3

RP33 OP

Dec ’19

Hi ! how about your payments after almost 1 year ?? already cleared ?

i have a big amount that keeps being carried forward from 6 months ago and account closed by them since couple of motnhs ,

no answer from them , thats totally anoying.

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Answer 4

kaign OP

May ’20

I have similar situation, did they finally send money?

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Answer 5

Juck lin OP

Jun ’20

Hello, my friend! Have you received the money now? If so, can you share how you received it? I still have more than $6000 income on my account, which is also the case. I have been sending emails to Apple but have not replied. Looking forward to your reply

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