Reporter.jar returns 213 error when there ARE sales on the specified date

Question

Created Oct ’18

Replies 3

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Participants 3

I've been using the reporter tool for a couple years now. I manually put in the requests every morning to check my sales. Today to get the sales for Friday and the weekend I tried the same line I do every day and received a 213 error for the 26th's sales. The command I used is below.

java -jar Reporter.jar p=Reporter.properties Sales.getReport XXXXXXXXX, Subscriber, Detailed, Daily, 20181026, 1_1

I was able to use it for the 27th and 28th sales and it worked fine. Everytime on the 26th however I get this error:

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>

<Error>

<Message>There were no sales for the date specified.</Message>

</Error>

I checked on App Store Connect and I have 10 subscription events that happened on the 26th (all of which should show up on the Subscriber report). I used the command below and was able to get SubscriptionEvents just fine on the 26th.

java -jar Reporter.jar p=Reporter.properties Sales.getReport XXXXXXXXX, SubscriptionEvent, Summary, Daily, 20181026, 1_1

I'm at a loss for how I can get my Subscriber report for the 26th?

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Answer 1

DZM1234 OP

Oct ’18

Having the same problem. I cannot extract Sales report for specifically 26th using Reporter.jar, all other dates work.

Interestingly I get a similar error message "No report is available because there were no sales for the selected date." when I try to download the report from App Store Connect.

0

Answer 2

dzwilkerson OP

Nov ’18

I've been retrying the 26th every morning to see if they adjust something.... Today they did. It downloaded just fine with the information I was expecting. Maybe there's a month end process that got kicked off and generated the missing report? I dunno.

0

Answer 3

hotpaw2 OP

Jun ’23

I just got this error message when trying to download my weekly sales report. My daily reports for Monday 06-05 thru Sunday 06-11 all show positive sales for multiple products. But the weekly report for Jul-05 thru Jul-11-2023 returns the above error message via Reporter.jar, and "No report is available because there were no sales for the selected date." via the App Store Connect web page.

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