App reviews show up on App Store product page but not in App Store Connect

I recently released an iOS app that has since received 2 written reviews. When I look up my app in the App Store, the reviews are clearly visible. However, when I go to App Store Connect > My App > Activity > Ratings and Reviews, it says "This app hasn’t received any reviews yet."


Any ideas what might be going on? Thanks!

Answered by KMT in 325974022

> has since received 2 written reviews.


3 or more more ought to do the trick

Accepted Answer

> has since received 2 written reviews.


3 or more more ought to do the trick

I have the opposite situation - I see a review in the "Connect" app on my iPad, but not in the App Store. I'm don't know why.

App reviews show up on App Store product page but not in App Store Connect
 
 
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