iMessage has merged 2 conversations of 2 different contacts

Question

Alx OP

Created Jul ’18

Replies 21

Boosts 2

Views 45k

Participants 26

Hi all,

I've 2 separate conversations with 2 different contacts (not the same phone number, nothing in commun).

On my MacBook (High Sierra) everything works fine.

But on my iPhone X running iOS 12 beta 3 (since beta 2 I've this bug), these 2 conversations are merged.

When I write to one or another of these 2 contacts, it displays the 2 conversations in one screen. It merges them.

When I try to create a new message, when I enter one of the 2 contacts, I don't know who receive the message, it's not always the same one that receive the message.

That's really annoying.

Does anyone have this issue too?

I filled a bug reporter for that.

Regards,

Alexandre

Boost

Answer 1

HavenB3 OP

Jul ’18

Turns out it was an issue with the two people sharing an Apple ID. Check their iMessage send & receive settings if this is your issue too.

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Answer 2

cgregg OP

Jul ’18

I am having the same problem. I am messaging my girlfriend and imessages are getting mixed up between her and her son's phones. They are sharing the same itunes account, but on imessage they only have their individual phone numbers accepting the imessages.I havent found a work around for this. Were yall able to resolve the issue?

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Answer 3

ace1623 OP

Jul ’18

My theory is whoever you are messaging is using the same apple ID, even if they are using different numbers for messaging. I'm hoping this is a bug, because you will have alot of upset people if not.

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Answer 4

NickRicci OP

Aug ’18

Just a heads up to anyone reading this thread, the issue still exists in public beta 4, any help would be appreciated

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Answer 5

RichGepes OP

Aug ’18

I am having the same exact problem and after beta 6 still not resolved still merging.

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Answer 6

Claude31 OP

Aug ’18

Did you file a bug report ?

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Answer 7

DizzleDom OP

Aug ’18

This has been a problem for me too! My brother in law and sister have different phone numbers and both have the setting "Start New Conversations From" set to their unique phone numbers. I've opened a bug report for this weeks ago but haven't heard back from Apple yet. I'm checking with my sister to see if they share an Apple ID (for iCloud and/or iTunes). Right now I'm trying to verify if it was fixed in the latest beta build (16A5364a) released 8/23. I deleted the previous conversations and I have two separate conversations appearing in the list right now but I'm checking to see if they merge like they have in the past.

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Answer 8

JRugg OP

Aug ’18

This issue has gone away for me, not sure if it happened in beta 8, 9 or 10 but the conversations that were giving me issues appear to have straightened themselves out.

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Answer 9

RichGepes OP

Sep ’18

Hi DizzleDom,

For the bug you submitted, any word back? Especially now that we are on GM release and I still have the problem. Any information you can provide will be greatly appreciated.

Thanks,
Rich

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Answer 10

huntercasillas OP

Sep ’18

I’m having the exact same issue. Deleting the conversation works for me, but then I lose 8+ years of meaningful text messages and photos with my dad :(

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Answer 11

ElaineL OP

Sep ’18

This just happend to me today. Updated to IOS12 two days ago. Really annoying. How do we report and what is the hope that it gets fixed?

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Answer 12

daddyofxi OP

Sep ’18

Found this which explains the cause of the issue and possible remedies.

https://appletoolbox.com/2018/08/imessage-not-working-ios-12-fix-message-app-problems/#Share_an_Apple_ID_With_Someone_Else_and_Messages_Combining_Into_a_Single_Thread_Conversations_Grouped

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Answer 13

vmonks OP

Oct ’18

I have been having this issue since updating to ios12. The problem is that even a few of my family members that have their own apple id and are on the family share are also merging together in iMessage. Any additional fix for this?

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Answer 14

vmonks OP

Oct ’18

This only worked momentarily for me. It started to happen again a few texts after the deleting of the thread. And yes - same problem with me I had to delete multiple years of awesome texting with my family.

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Answer 15

hmadams0214 OP

Oct ’21

I have had this happen twice and Apple IDs are not shared. It happens only with messages between my daughter and me. My daughter’s phone ends up being merged with a commercial vendor and I get spammed with “we can’t reply” messages. The fix to delete the conversation works but deleting all my texts (even if backed up) is a terrible workaround.

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