Transfer app - TestFlight user error

App Store Distribution & Marketing App Store Connect
act365 OP
Created Apr ’18
Replies 3
Boosts 0
Views 1.5k
Participants 4

Hi,


I'm trying to transfer my app to another of our compnay accounts.


However, I can't as iTunesConnect is saying I need to remove all testflight builds, and all testflight users - but there are none listed? It's been like this for a long time - and I can't get any response from support - hence posting here.


Thanks in advance for any help.

Replies  3
Boosts  0
Views  1.5k
Participants  4
starlightium OP
Apr ’18

I had a similar error. You have to:

  • remove all testflight builds
  • remove all testflight users
  • remove all text in the Test Information fields at the bottom and save

This is not clear in the developer documentation.

0
danieldd OP
Jul ’21

2021 and this problem is not solved. The support (all indian) is discussed. You need to wait probably 1 year for they transfer your app!

0
bionutd OP
Jul ’21

how this problem solve because I am very frustrate!

0
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