I need some help and was hoping you could point me in the right direction. I put an AirTag on my dogs collar. My pup is missing and my “find my” is not pulling up the AirTag (new phone but logged in with same Apple ID AirTag was paired to). apple customer service said there is nothing that can be done to find it. This seems unlikely as AirTags are being used to locate lost items associated with the connection with the Apple ID. how can I locate my missing AirTag and get more information on where my dog may be? thanks in advance!!