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Reply to Big Sir will not download
Big Sur starts to download and gets about 10 seconds in, then an error message appears telling me to check my internet. I checked my internet by downloading Big Sur onto a different computer on the same connection and it worked fine. I have over 500 gig disk space available. I spent some time with a chat window with apple support on Friday. After trying everything I have tried in the past, she told me to uninstall and reinstall my operating system. But I need to back up the drive first. So that is my next step unless someone else has a simpler idea.
Apr ’21