Hey everyone, before you give up try flipping the connector over and trying again. Apparently, if you connect USB-2.0 devices, this is a limitation of the protocol.
In my case I'm using a USB-C extension cable from my hub to my laptop (female to male). Flipping the connector on the laptop side did not work, but once I flipped the connection at the hub side (female in my case) my USB-2.0 devices started working!
FYI before finding a fix, my devices were powered but not connecting to the MacBook, like a lot of users here.