Hi!
I am unable to get the Apple Review team to look at my in-app purchases.
I have an already published app with some IAPs. I'm trying to add a few new ones now.
I've uploaded a new binary and submitted that to review along with the in-app purchases.
Upon the first try, my app was approved, but the IAPs were returned with: "In order to approve your new in-app purchase business model, we have to verify the purchasability of the items being sold."
I removed the already approved binary and submitted it again to review along with the IAPs, because I read somewhere else in this forum that having both the IAPs and the app "In review" at the same time will somehow get them to look at it. The app was approved again, the IAPs were "in review" for 3 days, and then they got returned again but this time the message is:
"We have returned your in-app purchase products to you as the required binary was not submitted. When you are ready to submit the binary, please resubmit the in-app purchase products with the binary."
I have specifically asked them in my review notes to also review the IAPs and provided them with a sandbox account to test.
At this point, how to get them to finally look at and approve my IAPs is beyond my comprehension.
Should I submit the IAPs first, get them approved, then submit the binary?
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I've been trying to add some in-app purchases to one of my apps for a week, but the App Store Connect portal is completely unusable. I've been waiting for a page to load for 30 minutes or refreshing about 20 times before it finally appeared. Then I usually just give up and come back a day later, and this has been going on for a week.
This makes the whole process really tedious, what should normally take 15 minutes takes a day of refreshing and waiting. A working developer website is an absolute minimum I would expect from Apple. Why is it unable to properly load the page?
Has anyone experienced this, and has a fix, or I should just push the refresh button like an ***** until it starts working?