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Apple developer account terminated after 8 years
Hello all,I have been an Apple Developer for almost 9 years and I haven't had any problem with my apps. I offer file manager and utilities that are liked and downloaded by many users. I had more than 10 apps with great reviews and because of one my account was deleted. I know that I am not a big company, but I liked my work, I made enough to live and now all is gone. I feel very sad and I feel that Apple doesn't care about indie developers.After 9 years I got two automated responses and nothing more.Even the users that have previously purchased my apps can't download them again and I am getting many emails asking me what to do. They can't get their files because they had restored a backup or change their device.A few weeks ago I received an email from Apple with a response from an app review:During our review, we found a pattern of manipulative or misleading behavior that violates the Apple Developer Program License Agreement. These behaviors can include, but are not limited to, inaccurate metadata describing your app or service, misleading app content, engaging in inauthentic ratings and reviews manipulation, providing misleading customer support responses, providing misleading responses in Resolution Center, engaging in misleading purchasing or bait and switch schemes, and other dishonest or fraudulent activity within or outside of the app.This app has been rejected some times and in each rejection, they ask me different things. I tried to comply with all the guidelines and the requests on each rejection. In the last one, I had to remove all the connections to my website but wasn't enough.This app is mostly a file manager, It allows to view documents, decompress files and more. But also, like many other file managers on the AppStore, allow the users to download files. If the user tries to download a media file it won't be allowed and a message is shown. Now that my account is deleted, I have found in the AppStore many apps that don't comply with this guideline, some of them are very popular, they even advertise it on the screenshots. I know that this has no solution but I feel so sad that I needed to share it. Thanks for reading.
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Nov ’19