Since Friday July 19th it's impossible to retrieve data from subscription, both api and web. The api response is as follows: ValueError: {'errors': [{'status': '500', 'code': 'UNEXPECTED_ERROR', 'title': 'An unexpected error occurred.', 'detail': 'An unexpected error occurred on the server side. If this issue continues, contact us at https://developer.apple.com/contact/.'}]} On the apple store connect web, the message is: An error occurred. Try again. If the problem persists, contact us. The url from 'contact us' is not working either https://itms6-appstoreconnect.apple.com//WebObjects/iTunesConnect.woa/wa/jumpTo?page=contactUs

On one hand: I download the following report from the Apple Store API: https://api.appstoreconnect.apple.com/v1/salesReports with the following filters: "filter[reportType]": "SUBSCRIPTION_EVENT", "filter[reportSubType]": "SUMMARY", "filter[frequency]": "DAILY", "filter[version]": "1_3" On the other hand: I download the report from the website, generated by: "sales and trends", "Event", and filtering by "event Type=Activations. If I sum the Quantity field of the events corresponding to activations (according to this other website), the daily activation counts differ between the API and the web report. The quantity is higher in the web report and lower in the API, averaging a difference of approximately 50%, if not more I confirmed that the events I should count in the API are: 'Start Introductory Offer,' 'Subscribe,' 'Opt-In,' 'Start Offer Code,' according to the website I copied above, but they do not add up to the total activations shown on the website. The same happens with "Reactivations." What could be happening? Thanks for everything