Overview: Our phones currently are configured with a basic MDM iOS policy. The policy has not been changed since January this year. After the update from iOS 13 to iOS 14, the functionality to scan bar code via the Camera app stopped working. A border surrounding the barcode shows up, but the safari pop-up link does not drop down for a user to click. Relevant settings: There are no restrictions on the camera app and the "Scan QR Code" setting is turned ON After more research, the following has been identified: After un-enrolling the device with MDM, the QR Code scanner works as expected. A factory reset selecting "Erase All Content" option was completed on an iPhone6S and an iPhone7 (iOS 14.0.1) and this resolved the issue. After deploying an empty MDM policy to a test phone, the functionality was still not restored. Any ideas on what could be causing the issue?