You are unbelievably patient to have waited more than a month. I'm surprised this forum isn't packed with posts like this. When I first submitted my app in February, it went into review and was rejected within 3 days. Upon fixing the issues, I then ran into your problem - I waited 3 weeks while I had the same message "We need additional Time" - It's almost taking them as much time to review my app as it took me to build the entire thing by myself.
After 3 weeks, I simply canceled my submission and resubmitted. That was March 31st 2024, I am still waiting.
I requested expedited review which was approved, still nothing. I called support on Friday April 12th, 2024 and she said all she can do is email the review team, nothing.
It's Tuesday April 16th. Total wait time 43 days. I don't know what to do either.
Evan
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I am new to coding so pardon my naivety. I made a simple app for my company where customers can place orders and leave their names and phones numbers. Upon placing an order the app creates a collection in Google Firebase then generates an email with some HTML code. My app does not use any API's directly, and I believe I received the warning email solely because of the Firebase SDK like many others. I updated my app with what I believe to be proper "declaration of the data collected by my app or by third-party SDKs" according to https://developer.apple.com/documentation/bundleresources/privacy_manifest_files/describing_data_use_in_privacy_manifests - but I am wondering if I actually did it correctly. To the OP, thank you for addressing this issue and thank you SpaceMan for getting me started.
See Attached
Ok I realized it was wrong. You must select from a valid list of reasons provided in the documentation link above. Since the email warned me about 3 different areas of privacy that should be annotated, I was sure to include them. Updated screenshot attached, submitted, and received no warning email.