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Guideline 5.1.1 -> Soft Deletion & Deferred Processes
Hello Apple Devs We've been trying for a couple of weeks to get a clear answer on the following two questions related to the 5.1.1 Guideline indicating "Account Deletion" must now be possible to initiate from within the App, in case we allow for Account Creation from the same app: Can a soft delete be considered "Account Deletion”? What if all the User's data is anonymized, leaving only a UserID for referential integrity? In the case of Authentication and User information delegated to a 3rd-party system (see above), could it suffice for us to delete the UUID linking the User to their original ERP/SSO account? Is it valid if we just initiate the deletion process (async confirmation)? Would it be valid for us to initiate the process by requesting the user for their contact information, then explaining that we will process the request through the Customer Support team, and get back to them with a confirmation (e.g. via email) within a given period of time? Thanks in advance for your help! Carlos
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Mar ’22