Hi there,
I have exactly the same prob with my own extension, written in Xcode. The app works fine in simulator but on a physical device the extension doesn't show in the extension area on phone.
Did you find a solution to that issue?
atlantex
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The app is looking for specific words on a webpage and to replace those.
It's a blank iPhone XS which I use for testing, like the Simulator.
It's an macOS web extension app, I open Safari in full screen, create a screenshot via shift+command+3 and use this picture, the size is accepted for upload and fits the size values.
I have only 2 screen shots. Close and open the App Store Connect website has now effect.
Sometimes it shows an ! sign with the message "IMAGE_TOOL_FAILURE".
Same here with an macOS app, just not working