I can't access my approved and verified Apple Developer account on the web and my certificates were revoked.
When I sign in with the correct email and password, I am redirected to a page asking me to enroll in the Developer Program, even though I successfully enrolled and was approved months ago.
Everything with Apple Developer account had been working fine for months, and the iOS App Store app confirms that my Apple Developer Program membership subscription is still active.
And if I click "Enroll Today," it says my Apple ID is already associated with an "account holder of a membership." Additionally, my macOS app certificates have been revoked without any email or explanation, and I cannot create new ones due to this issue.
Also I can access my developer account via iOS and macOS apps normally, but I can't access it on the web to create new certificates.
This I urgent and time sensitive for me, can someone please help?
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Hello,
I am experiencing a critical issue with my Apple Developer Program account. I successfully enrolled months ago, and my subscription is active as per my account details. However, I am now unable to access my developer membership features, and when I sign into my account it
redirects me to the enrollment page as if I had never enrolled.
Key details of the issue:
Active subscription: My Apple Developer Program membership is active and set to renew on 17 October 2025. The subscription page confirms this, and the payment was successfully processed.
REVOKED CERTIFICATES: Certificates I created weeks ago have been revoked without any explanation or notification.
No email notifications: I have not received any communication from Apple regarding issues with my account or certificates.
Attempts to Resolve:
Cleared cookies and cache.
Tried logging in on multiple devices and browsers.
Signed out of all devices and logged back in.
Could someone please assist me in understanding why my account is behaving this way? Is there a specific team or channel I should contact to escalate this issue?
Thank you in advance for your help!