I'm encountering an issue while attempting to add a new app in App Store Connect. Despite using an unused app name and selecting the correct bundle ID, I'm unable to proceed. The process fails with a generic error message that provides no specific details about the problem.
The error message, originally in Korean, translates to: "An error has occurred. Please try again later."
I've attempted the following troubleshooting steps:
Waited for 2 days and tried again
Logged out and logged back in
Used different web browsers (Chrome, Safari)
Tried adding the new app on different devices (MacBook, Mac Studio)
None of these attempts have resolved the issue.
Can anyone provide insight into what might be causing this problem and how I can resolve it? Has anyone encountered a similar issue recently?
I've attached a screenshot of the error message for reference.
Thank you in advance for any help or suggestions.