I’m posting this here as a last resort as I’ve exhausted all options including numerous unsuccessful messages and appeals to the App Review Team and App Review Board.
On April 1, 2022, a simple bug fix update was rejected and the app and account was under investigation. This had never happened to me before so I wasn’t sure what was going on.
After a couple of days, the App Review Team concluded their investigation and rejected my app due to 4.3.0 spam design (“same features to other apps”).
This took me surprise as my app was doing well and offered users unique features not found on other similar apps. These features were added due to request from my customers.
I then realized this was most likely caused by a copyright claim my app received in March by another app developer that had a similar app on the App Store.
The copyright claim was recently dropped by the complainant as their rights were not being infringed but it appears that my app and account have been flagged as a spammer. All because of a false copyright claim filed by the complainant.
Now, I’ve gone back and fourth with the App Review Team and the App Review Board via email, phone, appeals without any success. They keep providing the same response of 4.3 design spam “same feature set as other apps”.
I’ve provided them a video demo of the unique features, screenshots of the unique source code, and I’ve redesigned the app completely yet they keep rejecting.
The sad part is the complainant who filed this false copyright claim ended up copying the features of my app recently and their app got approved yet my app keeps getting rejected since April 1, 2022.
I’m certain my app and account has been flagged as a spammer account due to the false copyright claim.
I’ve spent several thousands of dollars on research and development, time, effort, and thousands on Apple Ads and it appears the App Review Team and App Review Board has killed my app due to a false copyright claim which the complainant dropped themselves as they had no case.
I’m requesting help from anyone as I’ve exhausted all options.
Thank you