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Reply to Retrieving Logs from a Customer's Device
I went through a similar thing before WWDC this year. I wanted to start using unified logging but there is so much friction for an end user to send logs to a developer. I understand how it can be "simple" for a developer to connect their device to their Mac and run a terminal command to capture the logs. But for an end user, think of how many of them might now have a Mac, have never opened Terminal, etc. There is no feasible way I can retrieve logs from them currently using OSLog. There needs to be some ability to retrieve these logs directly on a device that the end user can send in an email or similar fashion. Some API that we can call that allows us to specify to "retrieve logs from past x minutes" or similar. I've created an enhancement request and would recommend anyone else do the same because I think this is something greatly needed to increase the usage of OSLog.
Jun ’20