Dear Apple Team, I have an issue that I would like the Apple Review Team to clarify: Context: We have an application released on both iOS and the web, offering paid services through a subscription model, currently using Apple’s In-App Purchase mechanism. However, due to technical limitations and users lacking the technical knowledge to resolve payment issues on their own, our customer support team is directing users to an external website of the application to complete payments. Is this approach compliant with Apple's guidelines? Thank you for your support. Best regards, LuckyP