I am also facing the same issue. Tried everything, device reset, new sandbox account, different os versions.. Nothing helps.
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Same issue here. @nmik2020 Were you able to resolve it?
Yes, we are authorised to use family control capability in production. As per family control capability the device need not to be managed(supervised) right. I am asking for the permission after we get family control permission. Correct me if I am wrong here.