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We were unable to review your app as it crashed on launch
Hello, The following issues I am facing, and I have already referenced solutions from https://forums.developer.apple.com/forums/thread/747895. However, Apple still rejected and respond same issue "crashed on launch". There has two weird points: It's iPhone App. Why Apple review it via iPad Air? I have downloaded the test through TestFlight, and there have no crash happened either iPhone or iPad. ================================================================ Guideline 2.1 - Performance - App Completeness We were unable to review your app as it crashed on launch. We have attached detailed crash logs to help troubleshoot this issue. Review device details: Device type: iPad Air (5th generation) OS version: iOS 17.3.1 Next Steps To address the crash in your app, follow these steps: Fully symbolicate the crash report. See Adding Identifiable Symbol Names to a Crash Report for an explanation of the symbolication process. Match the crash report to a common pattern. Based on the pattern, take specific actions to further investigate the crash. See Identifying the Cause of Common Crashes. Test your app on a device to ensure that it now runs as expected. Once you’ve addressed the crash, create and submit a new build to the App Store for review. Resources For additional information on crash reports, see Diagnosing Issues Using Crash Reports and Device Logs. Support Reply to this message in your preferred language if you need assistance. If you need additional support, use the Contact Us module. Consult with fellow developers and Apple engineers on the Apple Developer Forums. Help improve the review process or identify a need for clarity in our policies by suggesting guideline changes.
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Mar ’24