If you try to update information on an enroled Apple device,
the request command is successful,
but you cannot receive any information from the device.
RequestType = "DeviceInformation"
RequestType = "InstalledApplicationList"
mdm_task_uuids:['bb674e0a-e7ce-4df9-ad7a-ebefb67d852e', '5d3e095d-7be4-4f6e-b0b7-2d57208be4b5']
udid:00008110-0002309A0A6A401E
The device is operating normally.
Policy profiles are also installed well.
Which part should I check more?
Please reply.
Thank you.
Dave_Koh
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The request for command type 'InstalledApplicationList' and 'DeviceInformation' is successful, but there is no response from the device.
device udid:00008110-0002309A0A6A401E
mdm_task_uuids:['d3faa00d-5be9-48d7-a3ef-4ae57fd9e7ff', 'e396c93e-7c1c-455f-a1ad-33df4836626a']
Currently, the device is enrolled with our MDM server normally,
and the installation of the policy profile also succeeds successfully.
Which part should check more?
Please reply.
Thank you
Hello Forum,
If I send the device the "DeviceInformationCommand.Command.RequestType= DeviceInformation" command and "InstalledApplicationListCommand.Command.RequestType = InstalledApplicationList" command ,
it can be sent successfully, but I don't get a response from the device.
https://developer.apple.com/documentation/devicemanagement/get_device_information
------------- our log ----------------------
general.log.5:[2024/03/27 13:23:30] (172.31.54.87) I #TaskUpdateInformationHandler - did:14379, udid:63a6d7edc9f1128808aaee49d80e9539b5fd9cdd, mdm_task_uuids:['0aa5f838-1891-4a9b-b4fd-9d7c0aa365d3', '3f401ea8-be87-499b-a4be-fea2b1dab379'], result:ok, cid:117
general.log.5:[2024/03/28 03:06:34] (172.31.76.98) I #TaskUpdateInformationHandler - did:14379, udid:63a6d7edc9f1128808aaee49d80e9539b5fd9cdd, mdm_task_uuids:['c46b8523-40cd-4c7e-8a5d-0e49c9d26106', '8a99b664-df27-4bc9-8f41-fe39e3a7f3bc'], result:ok, cid:117
It is transmitted successfully to the Apple MDM server,
but there is no response from the device.
However, policy distribution such as PushSetting works normally.
I would like to get some document or help that I can refer to.
Thank you.