I had an issue with an app charging 2 or more times for an in-app purchase. I report a problem to Apple and they just tell me to get lost, no refund. I made a claim with the app developer and they say only apple can control purchases. BUT my question is IF the initial request to make an "in-app" purchase comes from the app then if there is a bug or malfunction with the app the Developer should take some accountability for the wrongful charge$? So the customer is totally ripped off. I can go to the card issuer/bank and report a fraudulent charge but that is a long process and could get that account blacklisted from the app store.