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Our App Store Rejection Appeal
Hello everyone, my name Chuck, and I’m the founder of Mavtao. As an AI-driven app development team, our dream has always been to use technology to create real value for users. From our first app to today, our mission has remained the same—making users’ lives happier, healthier, and wiser. Recently, however, we’ve faced a significant challenge: our iOS developer account was terminated. This has been a huge **** to our team, as we’ve put countless hours of effort into building apps, especially our Sunora AI Song Maker. Sunora is one of our most valued products, and after months of updates and iterations, it became a favorite among users and a top-ranking music app in several countries. When one of our earlier apps, DreamGF AI Girlfriend, encountered compliance issues, we immediately took action and sought dialogue with the App Store. We even had an online meeting with the Apple team, who suggested that we review and revise the app to ensure compliance before resubmitting it. Following their advice, we made several updates to DreamGF to align with the App Store's guidelines. Despite these efforts, our entire developer account was terminated—not just DreamGF, but all our apps—leaving us feeling frustrated and helpless. We are a small team of 10, each of us fully committed to creating great experiences for iOS users. While we accept the decision to remove DreamGF, the complete termination of our developer account has nullified all our hard work on compliant apps, like Sunora AI Song Maker and Otto AI Note Taker, which have been loved by users. We’ve decided to permanently discontinue DreamGF and shift our focus entirely to compliant products. Moving forward, we are fully dedicated to upholding Apple’s standards, and we are confident that our future apps will reflect this commitment. We sincerely hope that Apple will give us another chance to continue serving the iOS community.
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