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Error 4042
Here is my dilemma, it all happened after the last update on Tuesday, 26th October 2021. Device: iPad Version: 6th Gen Wifi + Cellular Purchased: 2019/2020 Battery Percentage: 97% before update So the thing is this, the iPad could not be turned on. However, when I plugged in via a power source, it loops at the White Apple Logo. Tried hard reset, nothing happened. Connected via my iMac, nothing showed up on itunes. Tried on different mac device, macbook pro, macbook air even my windows gaming PC but no effect. Tried entering into DFU mode while plugged into my Imac, ok Success, detect the iPad, however, mentioned iPad in recovery mode etc etc so tried restoring and update, that is when Error 4042 came out. NOWWW the big issue came here. Called apple support, spoke to a lady, shared screen etc, nothing works. She arranged for me to head over to MBS outlet. Mentioned to her over the phone that I am fully vaccinated however my the window period for it to be deemed "effective" has not taken place. Did asked her to call Apple Store MBS to seek clarifications if it is true I could enter nonetheless because one entrance was via the shopping centre which I cant. Lady told me yea yea yea Apple MBS knows with regards to this, guess what, DENIED entry, manager at MBS just mentioned, cant do anything, cant be help. So now after asking the whole line of APPLE related people, no one knows what is this error 4042. Tried searching up online, nope nothing. iPad is lightly used, take notes for school and kinda need this urgently before exam week, but no one seems to have any empathy. Makes me question for the last 10 years of being an applefanboy, ive come to this, so yea. Any kind soul able to point me towards a correct direction? Please dont ask me go authorise retailers or dealers or service provider, their charges is might as well i get a new device. Sorry for the long rant, no Apple staff wants to assist, exhausted almost all options.
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Oct ’21