Hi all, I've been using Parallax Previewer for about 6 months. I've recently run into some buggy issues and I want to make sure it's not user error.
I am creating .lcr files from layered psds that have less than 5 layers (usually they have 3 layers.) and I've been having the problem where a layer will "Disappear" once the file is exported. And no matter what work-arounds I do, it won't show up. The psd files shows no indication of corruption other than this weird anomoly within PP.
Here are the steps I've taken to see if I can resolve the issue:
1. I re-downloaded and re-installed Parallax Previewer - I've done this no less than 5 times in the past, and it usually fixes the issue upon restart.
2. I made sure that each layer in psd was rasterized (as opposed to smart object), and brought the psd in...didn't work
3. I exported each layer separately out of photoshop, (which always fixed issues in the past) that didn't work.
4. I thought maybe the file sizes were too large, so I tried saving the layers as pngs, but PP isn't seeing them. (Even though the documentation says it should)
5. I tried exporting as an .LSR first, then bring it back in, and then export as an .LCR, while it finally "saw" that there was a third layer, it was blank. ???
I'm on a Mac Pro, running OS High Sierra 10.13.3 + the most recent update of Creative Cloud Photoshop.
I've taken screen shots, but I can't upload them here apparently.
