StoreServices crash

Thread 11 Crashed:

0 libobjc.A.dylib 0x0000000184f80430 objc_msgSend + 16

1 StoreServices 0x000000019075f1b4 -[SSRequest _shutdownRequestWithMessageID:] + 224

2 libdispatch.dylib 0x00000001853dd088 _dispatch_call_block_and_release + 20

3 libdispatch.dylib 0x00000001853dd048 _dispatch_client_callout + 12

4 libdispatch.dylib 0x00000001853e6e48 _dispatch_queue_serial_drain$VARIANT$mp + 524

5 libdispatch.dylib 0x00000001853e77d8 _dispatch_queue_invoke$VARIANT$mp + 336

6 libdispatch.dylib 0x00000001853e8200 _dispatch_root_queue_drain_deferred_wlh$VARIANT$mp + 396

7 libdispatch.dylib 0x00000001853f04a0 _dispatch_workloop_worker_thread$VARIANT$mp + 640

8 libsystem_pthread.dylib 0x0000000185682fe0 _pthread_wqthread + 928

9 libsystem_pthread.dylib 0x0000000185682c30 start_wqthread + 0


we have this crash, and we can't reproduce it.

Replies

Getting the same crash here for iOS11 users - no idea what's causing it.

We've seen the same crash on iOS 11. For us, it is related to AdMob ads in our apps. When we turned off AdMob server-side (we use MoPub for ad mediation), the crashes stopped. We are submitting updates to our apps with the latest AdMob SDK to see if that resolves the issue. Do other people getting this crash use AdMob as well?

Some discussion on admob forum, but no conclusions as of right now:

https://groups.google.com/forum/#!category-topic/google-admob-ads-sdk/ios/a7_GjrsmluU

We see this crash as well on iOS 11. We also use MoPub for ad mediation. In addition to AdMob we see players hitting this in other ad networks as well.

seeing this crash for iOS 11 users, anyone found solution for it?

What version AdMob do you use?

I'm seeing this in one of my free games, too. It uses HeyZap ad mediation with AdMob, AdColony, Chartboost, Facebook Audience Network, Vungle and LeadBolt. I'm not saying it's any of those per se, but in case it helps us figure out what's up that's what's in there. I saw this also – https://openradar.appspot.com/34637890

Did AdMob updating helps you?

For us this crash happens when you share (an article in our case) using the share sheet. Even on the latest Google Ads SDK (which mentions being optimised for iOS 11)

I am seeing the same crash in our app on iOS11. We don't show ads.

Google just released a fix for this crash, version 7.24.1: https://developers.google.com/admob/ios/rel-notes.

Hi, I am still facing the crash even after updating admob to 7.24.1. Any idea why is it still happening.

Are you guys all using AdMob SDK?

I don't use AdMob SDK in my project but the same crash has occurred in iOS11.

(Approximately 30 crashes per one day. DAU: 300k)


Is there any reason why this crash occurs?



PS. Frameworks that related to Google which I'm using is

- Firebase related frameworks (Analytics, Core, CoreDiagnostics, GoogleToolboxForMac)

- Fabric, Crashlytics frameworks


Advertisement related frameworks I'm using is

- AdSupport.framework

- FBSDKCoreKit, FBSDKLoginKit, FBSDKShareKit, Bolts framework



#9 Crashed: com.apple.StoreServices.SSRequest.0x1c02c2d80

EXC_BAD_ACCESS KERN_INVALID_ADDRESS 0x0000000434b4beb8


0 libobjc.A.dylib objc_msgSend + 16

1 StoreServices -[SSRequest _shutdownRequestWithMessageID:] + 228

2 libdispatch.dylib _dispatch_call_block_and_release + 24

3 libdispatch.dylib _dispatch_client_callout + 16

4 libdispatch.dylib _dispatch_queue_serial_drain$VARIANT$mp + 528

5 libdispatch.dylib _dispatch_queue_invoke$VARIANT$mp + 340

6 libdispatch.dylib _dispatch_root_queue_drain_deferred_wlh$VARIANT$mp + 400

7 libdispatch.dylib _dispatch_workloop_worker_thread$VARIANT$mp + 644

8 libsystem_pthread.dylib _pthread_wqthread + 932

9 libsystem_pthread.dylib start_wqthread + 4