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      Latest reply on Jul 6, 2016 12:55 PM by tritch
      tritch Level 1 Level 1 (0 points)

        For reporting issues with Photos, a Photos Diagnostics report is requested.  Creation of a Photos Diagnostics report requires installation of Photos.mobileconfig,  The original Photos.mobileconfig was replaced by Photos_v2.mobileconfig almost a year ago.  About a month ago Photos_v2.mobileconfig became outdated and non-functional.  Attempting to acquire a current version now downloads the original Photos.mobileconfig.

         

        How can I obtain a functional current version of Photos.mobileconfig?

         

        Without a functional current version of Photos.mobileconfig, no Photos Diagnostics report can be created.  Without a Photos Diagnostics report a complete Feedback Assistant Problem Report for Photos cannot be created.  Has lack of availablitity of Photos.mobileconfig eliminated problem reporting on Photos for the last month?