We hired a third party company to distribute our app and they made it private (we had to send emails with codes to all our workers). But in the last update they made it public and they had no problems with the validation. Now we are trying to distribute a new update and we have this issue:
Guideline 3.2 - Business
During our review, we found that this app was designed for a specific business or organization and not for general distribution on the App Store. Business apps available on the App Store are meant for use by a wide variety of external customers around the world.
As this app is not intended for general distribution, it cannot be made available on the App Store. We encourage you to review the other ways to distribute your business app and choose one that better meets your business needs.
We phoned to the support number and they replied us that we have to create a new app and choose the option Apple Business in the Pricing section because when you have a validated distribution you can't choose this option again.
Is there any way to make the app private for our workers again? We would like our workers to be able to update their already installed app.