55 Replies
      Latest reply on Dec 7, 2019 9:50 AM by BLT123
      wonderers Level 1 Level 1 (0 points)

        Hi:

         

        While at work yesterday, I realized my watch (4) was not connected to my IphoneXR and consequently, I was not recieving any notifications on my watch.  I updated my iphone to the latest Beta release the night before which must have triggered the issue.  I noticed that the ECG was was finally avaiIable and attempted to download the app.  Unfortunately, it kept showing the app in icloud but, would not download onto watch. I then searched for some solutions online and it was suggested to reset the watch and re-pair it afterwards.  Well, that was the downfall to many issues.  For the life of me, I can NOT get the watch and iphone paired anymore.  The phone keeps starting to pair and then ends up back to square one with the "start pairing" page.  (I even tried manual pairing as well as pair as a new watch).  I welcome any suggestions/solutions! Thanks!