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      Latest reply on May 15, 2019 1:01 AM by william.wy.chan
      william.wy.chan Level 1 Level 1 (0 points)

        Our customer has reported that he has subscribe our service and pay. However, from their receipt of the apple ID, we cannot find their purchase Info.

         

        Any possible cause for this case? and is that any way we can check the customer’s purchase info? Thanks very much!