Fujitsu ScanSnap crashes with 10.14.4 beta 2 (18E184E)

Probably not too many using ScanSnap Manager but with the new beta it just started crashing. Maybe the developer sees this. I submitted a bug report to Apple.


Here is the stack trace. Basically try to scan and it crashes. Also click on Settings->FileOption and it crashes. The first beta was fine. Latest version of ScanSnap (6.3 L70)


0 com.apple.QuartzCore 0x9acf79e2 CA::Render::Context::add_begin_time(double) + 94
1 com.apple.QuartzCore 0x9abee470 CA::Context::commit_transaction(CA::Transaction*) + 3748
2 com.apple.QuartzCore 0x9abecf2a CA::Transaction::commit() + 528
3 com.apple.AppKit 0x91618038 __65+[CATransaction(NSCATransaction) NS_setFlushesWithDisplayRefresh]_block_invoke + 452
4 com.apple.CoreFoundation 0x9389fe1b _runLoopObserverWithBlockContext + 22
5 com.apple.CoreFoundation 0x93892eea __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 22
6 com.apple.CoreFoundation 0x93892e13 __CFRunLoopDoObservers + 459
7 com.apple.CoreFoundation 0x93839e52 __CFRunLoopRun + 2365
8 com.apple.CoreFoundation 0x93839218 CFRunLoopRunSpecific + 584
9 com.apple.CoreFoundation 0x93851f7d CFRunLoopRunInMode + 82
10 com.apple.HIToolbox 0x92e5c8b1 RunCurrentEventLoopInMode + 323
11 com.apple.HIToolbox 0x92e5c5ab ReceiveNextEventCommon + 741
12 com.apple.HIToolbox 0x92e5c2a7 _BlockUntilNextEventMatchingListInModeWithFilter + 71
13 com.apple.AppKit 0x915200b0 _DPSNextEvent + 1164
14 com.apple.AppKit 0x9151ec7b -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 957
15 com.apple.AppKit 0x9151e8b6 -[NSApplication(NSEvent) nextEventMatchingMask:untilDate:inMode:dequeue:] + 108
16 com.apple.AppKit 0x91518f57 -[NSApplication run] + 751
17 com.apple.AppKit 0x91508d67 NSApplicationMain + 1140
18 jp.co.pfu.ScanSnap.V10L10 0x00002a8a main + 268
19 jp.co.pfu.ScanSnap.V10L10 0x00002975 start + 53

Replies

Be sure to add your report# to your thread for ref., but I'm not sure what Apple can do about the app, itself.


Good luck.