Hello,
My question is that Apple Watch Series 4 does not install enterprise app?
Last month our company bought a Apple Watch Series 4 (watchOS 5.0), however we noticed that Apple Watch Series 4 doesn't install our enterprise app.
And then after update watchOS 5.1.1, it shows error message that “*** Needs to Be Updated. To use this app with your Apple Watch, the developer of this app will need to update it.”. ※translated from Japanese
Also it shows console messeage like "An unknown error occurred".
The result of our inspection is the following.
Apple Watch Series 4 40mm (watchOS 5.0 / watchOS 5.1.1)
- Developement app: can install
- Enterprise app: can not install
- App Store app: can install
Apple Watch Series 3 38mm (watchOS 5.0)
- Developement app: can install
- Enterprise app: can install
- App Store app: can install
So we seem that Apple Watch Series 4 has a problem of installing enterprise app.
Or do we miss some important points?
Thanks a lot for your time and you help.
Console messeage
Default 12:03:09.477818 +0900 appstored [UpdatesService]: Compatibility updates for apps: [***] requested by com.apple.Bridge
Default 12:03:09.477949 +0900 appstored [AppConduit]: Setting pending update for: ***
Default 12:03:09.478472 +0900 appconduitd 0x16d287000 -[ACXDeviceConnectionClient setUpdatePendingForCompanionApp:completion:]: appstored (pid 159) set update pending for bundle ID: ***
Error 12:03:09.478946 +0900 appstored cannot open file at line 42249 of [95fbac39ba]
Error 12:03:09.479378 +0900 appstored os_unix.c:42249: (2) open(/var/mobile/Library/MusicLibrary/AccountCache.sqlitedb) - No such file or directory
Default 12:03:09.479925 +0900 appconduitd 0x16d313000 -[ACXGizmoState _onQueue_setUpdatePendingForCompanionApp:]: Set pending app update state for ***
Default 12:03:09.480090 +0900 appconduitd key: (AppStateVersion); value type: (CFNumberRef): value: (2); completionHandler: (0x0)
Default 12:03:09.480258 +0900 appstored SSSQLiteDatabase: Could not open read-only db: [14, ]
Default 12:03:09.482821 +0900 appstored SSSQLiteDatabase: Could not setup database: [14, ]
Error 12:03:09.483588 +0900 appstored API call with unopened database connection pointer
Default 12:03:09.483767 +0900 appstored [AppConduit]: Successfully set pending update for: ***
Error 12:03:09.483863 +0900 appstored misuse at line 87789 of [95fbac39ba]
Default 12:03:09.484720 +0900 appconduitd key: (CompletedInitialPairedSync); value type: (CFBooleanRef): value: (1); completionHandler: (0x0)
Default 12:03:09.484837 +0900 appconduitd key: (ApplicationStates); value type: (CFDictionaryRef): value: (); completionHandler: (0x0)
Default 12:03:09.484929 +0900 appconduitd key: (NeedsReunionSync); value type: (CFBooleanRef): value: (0); completionHandler: (0x0)
Default 12:03:09.485010 +0900 appconduitd key: (PendingAppUpdateStates); value type: (CFArrayRef): value: (); completionHandler: (0x0)
Default 12:03:09.485089 +0900 appconduitd
Default 12:03:09.485174 +0900 appconduitd Write options: 0 -- URL: -- purposeID: E8C52BE2-3FA4-4C9F-A049-F88C36A2BAF0 -- claimID: D8F47CBA-7193-4A50-BEF4-8503CCAFC6A3
Default 12:03:09.485700 +0900 Bridge Companion app () queued for update.
Default 12:03:09.485895 +0900 appconduitd 0x16d287000 -[ACXDeviceConnectionClient cancelUpdatePendingForCompanionApp:completion:]: appstored (pid 159) cancelled update pending for bundle ID: ***
Error 12:03:09.485997 +0900 appstored [CompatibilityUpdateRequest]: Could not fetch apple ID for: ***, error: (null)
Error 12:03:09.486260 +0900 appstored [CompatibilityUpdateRequest]: Could not update ineligible app: ***, error: Error Domain=ASDErrorDomain Code=740 "Unhandled exception" UserInfo={NSLocalizedDescription=Unhandled exception, NSLocalizedFailureReason=An unknown error occurred}
Default 12:03:09.486476 +0900 appstored [AppConduit]: Canceling pending update for: ***
Default 12:03:09.486609 +0900 appstored [RestoreManager]: Found 0 eligible compatibility update(s)
Error 12:03:09.486670 +0900 appstored [CompatibilityUpdateRequest]: Not all bundle IDs resulted in jobs.
Default 12:03:09.486754 +0900 appstored [AppConduit]: Successfully canceled pending update for: ***
Default 12:03:09.486910 +0900 filecoordinationd Received claim D8F47CBA-7193-4A50-BEF4-8503CCAFC6A3
Default 12:03:09.487040 +0900 filecoordinationd Claim D8F47CBA-7193-4A50-BEF4-8503CCAFC6A3 granted in server
