User Profile

Posts

Posts

Post not yet marked as solved
0 Replies
358 Views

We have been waiting for 6 months, and our Enterprise Licence enrollment is still being processed

We have contacted the support team numerous times, but we get the same answer every time: "Our teams are still reviewing your enrollment and will contact you when an update is available. We apologize for the inconvenience, but we do not have any additional information at this time."We are especially frustrated by this because we have not received any updates on this issue, and we don't know the status of our application or how much longer we will have to wait. We feel that 6 months is a very long time; does the process usually take this long?We would really appreciate an update or a timeline.
Posted
by pascal.jette.
Last updated
.
Post marked as solved
1 Replies
17k Views

Creating distribution certificate (.cer) does not include Private Key

We've tried multiple times to create a new Distribution Certificate and export the private (p12) key. However, installing the .cer into the keychain does not create a Private Key, and we don't know why.The steps we've followed:1) Create CertificateSigningRequest.certSigningRequest through KeychainAccess -> Certificate Assistant -> Request Cert from Cert Authority and specifying Account Holder as the requester email address2) Sign in to developer.apple.com as Account Holder and create new iOS Distribution Key with the signing request3) Download the certificate (.cert) file and install it into Keychain Access4) Try to export p12 key, but that option is greyed out because the new cert does not include a Private Key.We've tried deleting all distribution keys in the keychain and repeating steps 1-4, but that hasn't worked. We aren't sure what we're doing wrong.Any help would be much appreciated.
Posted
by pascal.jette.
Last updated
.