Re: Can't login to App Store under Catalina

same for me

I have the same exact issue and have not found a resolution.

I have an Apple ID that I use for iCloud, and another that I use for the App Store (and everything else). My attempts to login with my main ID failed, but it succeeded using my Cloud ID. I then logged out of the App Store, and was able to login using my main ID. I did get prompted a couple of times, but the second login with my main ID worked. At some stage I also had to authorise the computer.

Pretty certain I got the login credentials correct always because I’m using a password manager. At this stage I’ve not had any updates, so can’t be 100% sure the App Store is fully functional.

same for me

Had the same issue. Reinstalling Cataline helped me but the problem occured again one day after. No real solution until now.

Same problem here, I could not log in using my main iCloud account (Apple ID). Interestingly, i was able to login using an alternative account linked to the Swedish App Store. From there I logged out and was not able to login to using my main iCloud account credentials. Let's see if the problem re-occurs.

Same problem for me. I submitted feedback using the Feedback app.

I was able to log in, but some apps downloaded from the store are not authorized to run. After an authentication dialog they show as damaged.

Same here.. I enter my Apple ID password, click Sign In and nothing happens. It appears like I didn’t even try to login.

If I try to download a free app, I get prompted to enter my password. I enter my credentials and nothing happens.

I haven’t had any app work.

Same issue here, enter Apple ID password and nothing happens when you click Sign In.

Also noticed that 2 Factor login not working on other system running Mojave.

Checked account setting on Catalina in system preferences and 2 Factor login is turned on.

Also cannot download updates automatically from Appstore

For me, I went to my settings app, signed out of my iCloud account, waited a minute and then signed back in. Then, I restarted the Mac app store app and was able to sign in and get my app updates. YMMV

Same problem. Can't update or purchase on Mac, though no problem doing so on my phone or iPad also running betas.

Same issue, I cannot login with my iCloud account, however my other Chinese app store account works for some reason.

Yeap, same here

I have the same problem

Yep, worked for me. Thanks!

That did it. I logged into the Music app successfully, WHICH actually is the iTunes log in, and then I went back and was able to successfully log into the App Store.

Thanks

I have having issues and workaround doesnt help. The first time i go in app store it tells me to sign in and when I do it says unexpected error occured: failure. then when clicking update, it keeps telling me to sign in again. The sign out apple account and music app doesnt work 

I have an Apple ID and a different account for AppStore. On App Store the log in with Apple ID was succesful but with account for App Store did not let me log in till I changed the password and this forced to display 2nd auth factor for App Store ID.

I had this problem as well, tried signing out of the music app trick but that did not work, what DID WORK was trying to sign into the Mac App Store with another account - then cancelling when it got to 2FA. Then signing back in with my account.

I have same problem, nothing helped so far ....

I am still having this problem even after updating to Beta 3.

None of these work-arounds helped me solve my problem.  I can't sign into the store to update apps.  I can sign in with someone else's account, but not mine.  If I give the wrong password, though, it knows.  But if I give the right name and password, it won't show me signed in or allow me to update apps.  Tricks like logging in and out of iTunes do not help.  I can log into iCloud and appleid.apple.com through Safari and in all ways on other devices.  Fortunately, I can get and run the software update for the operating system.  I keep hoping a new update to the beta will resolve the problem.

Hello

it finally worked for me to leave the account of mac itunes, appstore and finally in system preferences.

Then I restarted on mac and opened again in system preferences. I entered my Apple ID this time with @ icloud.com because I was using @ mac.com, I do not know if it will be important. Then I opened apps store and I entered the ID of apple and password and I have already been able to download my applications.

I have not yet entered my ID into iTunes until you download all my appstore apps

Finally I got it working as expected.

My steps to get back to normal:

1. logged out of App Store
2. logged out of Music App
3. logged out of Apple-ID in Settings
4. shutdown my mac and powered it on again
5. checked Settings: I was still logged in with my Apple-ID but somehow only "partially"
6. logged out of Apple-ID in Settings again
7. again shutdown and power on
8. and – because I was again logged in "partially" the same procedure a third time
9. after the third time logging on to macOS my Apple-ID was completely gone from the system
10. I was able to loggin with my Apple-ID under Settings
11. And I was able to loggin to the App Store
12. Even then did I have a few issues updating apps but after a reboot app downloads and updates are working as expected

Did not work for me!

Same here, no workaround helped!

I got it working today, new workaround. Logout/Log back in to macOS user account.

None of the above workarounds (I tried them all, several times) worked for me. Rebooted 100 hundred times, so you wouldn't think that logging out would have any effect, but it did.

Log out of your user account (Apple Menu > Logout) and then log back in. I immediately went to the App Store once the Dock appeared, and logged in. It worked.

In System preferences, logout of your ICloud account, follow the prompts and when you've logged out, sign back in again and setup iCloud and its associated bits (Find my Mac, iCloud Drvie etc.).

After thast all is good.

KbJ

Hi

Mine gave the same problems. Logging out and logging back in didn't help.

What solved my problem was turning OFF my secureline VPN product. Now it works fine without having to log in-and-out.

Hopefully this helps.

I had a similar problem, and was told to reboot after logging out of iCloud.  Log in to iCloud after it starts back up.

Also see if you have a recurring message in the system that the App Store agent failed.  In my case, it was repeating every ten seconds, but the reboot stopped it.

@ani24sri I am having the exact same problem. When I try to log in it just refreshes the login menu.

I'm not sure what else to do beside restarting the computer.