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Re: Can't login to App Store under Catalina
pidu Jun 5, 2019 10:36 AM (in response to ericlitman)same for me
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Re: Can't login to App Store under Catalina
moenggoro Jul 14, 2019 2:02 PM (in response to pidu)Similar, I try to log out from Apple Store Account, then from Music, the from iCloud, finaliy sign in again all account. I can sign in but I can not download apps from Apple Store.
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Re: Can't login to App Store under Catalina
steven.wilson Jun 5, 2019 2:01 PM (in response to ericlitman)I have the same exact issue and have not found a resolution.
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Re: Can't login to App Store under Catalina
lanceanz Jun 5, 2019 8:38 PM (in response to ericlitman)I have an Apple ID that I use for iCloud, and another that I use for the App Store (and everything else). My attempts to login with my main ID failed, but it succeeded using my Cloud ID. I then logged out of the App Store, and was able to login using my main ID. I did get prompted a couple of times, but the second login with my main ID worked. At some stage I also had to authorise the computer.
Pretty certain I got the login credentials correct always because I’m using a password manager. At this stage I’ve not had any updates, so can’t be 100% sure the App Store is fully functional.
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Re: Can't login to App Store under Catalina
HowdyPunk Jul 24, 2019 1:06 AM (in response to lanceanz)Same. I can log in to the App sotre with my iCloud ID but not with the other AppleID which I use for iTunes and App Store.
Tried your solution of loggin in with iCloud Id which worked, then logging out and trying my other ID again but this did not work for me.
Still can't sign in to the account which is actually linked to all of my purchases
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Re: Can't login to App Store under Catalina
Lichtbringer Jun 6, 2019 1:06 AM (in response to ericlitman)same for me
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Re: Can't login to App Store under Catalina
dominic121219 Jun 6, 2019 9:32 AM (in response to ericlitman)Had the same issue. Reinstalling Cataline helped me but the problem occured again one day after. No real solution until now.
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Re: Can't login to App Store under Catalina
petber Jun 6, 2019 1:28 PM (in response to ericlitman)Same problem here, I could not log in using my main iCloud account (Apple ID). Interestingly, i was able to login using an alternative account linked to the Swedish App Store. From there I logged out and was not able to login to using my main iCloud account credentials. Let's see if the problem re-occurs.
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Re: Can't login to App Store under Catalina
AnnArborMark Jun 6, 2019 5:06 PM (in response to ericlitman)Same problem for me. I submitted feedback using the Feedback app.
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Re: Can't login to App Store under Catalina
pierluigi luceri Aug 2, 2019 3:19 AM (in response to AnnArborMark)me too
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Re: Can't login to App Store under Catalina
HStriepe Jun 7, 2019 4:01 AM (in response to ericlitman)I was able to log in, but some apps downloaded from the store are not authorized to run. After an authentication dialog they show as damaged.
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Re: Can't login to App Store under Catalina
cybermice Jun 7, 2019 6:02 PM (in response to ericlitman)Same here.. I enter my Apple ID password, click Sign In and nothing happens. It appears like I didn’t even try to login.
If I try to download a free app, I get prompted to enter my password. I enter my credentials and nothing happens.
I haven’t had any app work.
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Re: Can't login to App Store under Catalina
JakeNC Jun 8, 2019 10:40 AM (in response to ericlitman)Same issue here, enter Apple ID password and nothing happens when you click Sign In.
Also noticed that 2 Factor login not working on other system running Mojave.
Checked account setting on Catalina in system preferences and 2 Factor login is turned on.
Also cannot download updates automatically from Appstore
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Re: Can't login to App Store under Catalina
stevenjones70 Jun 8, 2019 8:55 PM (in response to ericlitman)For me, I went to my settings app, signed out of my iCloud account, waited a minute and then signed back in. Then, I restarted the Mac app store app and was able to sign in and get my app updates. YMMV
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Re: Can't login to App Store under Catalina
owf4 Jun 9, 2019 10:34 AM (in response to stevenjones70)I did the same thing you suggested: log out of icloud, log back in, the app store is now online and shows me logged in.
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Re: Can't login to App Store under Catalina
AnnArborMark Jun 9, 2019 3:55 PM (in response to stevenjones70)It was an arduous procedure with a number of error messages, but I managed to sign out of my Apple account on my Mac. Signing in again did in fact allow me to sign in to the App Store and update apps, etc. Thanks!
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Re: Can't login to App Store under Catalina
steven.wilson Jun 11, 2019 7:04 PM (in response to stevenjones70)This worked for me. As others stated, the log out procedure is arduous and my have errors. But opening system prefs, clicking "apple account" and signing out then signing back in appears to be a solution for the time being. I sent Apple feedback about this workaround solution.
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Re: Can't login to App Store under Catalina
eboychik Jun 10, 2019 6:48 PM (in response to ericlitman)Same problem. Can't update or purchase on Mac, though no problem doing so on my phone or iPad also running betas.
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Re: Can't login to App Store under Catalina
AkiraR Jun 11, 2019 3:53 AM (in response to ericlitman)Same issue, I cannot login with my iCloud account, however my other Chinese app store account works for some reason.
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Re: Can't login to App Store under Catalina
oro_boris Jun 11, 2019 8:55 AM (in response to ericlitman)Yeap, same here
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Re: Can't login to App Store under Catalina
Alexode Jun 12, 2019 12:02 AM (in response to ericlitman)I have the same problem
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Re: Can't login to App Store under Catalina
ericlitman Jun 12, 2019 1:44 PM (in response to ericlitman)All preference panes requiring authentication fail for me, so the solution of logging out of iCloud through Preferences didn't work for me.
What did work was logging out of the Music app, logging back into the Music app, then logging into App Store.
Hope this (or the Preferences variant) helps others.
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Re: Can't login to App Store under Catalina
aliomar1962 Jun 13, 2019 7:24 AM (in response to ericlitman)worked for me. Thanks
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Re: Can't login to App Store under Catalina
sabre86 Jun 16, 2019 9:57 AM (in response to ericlitman)Afraid it didn't help me.
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Re: Can't login to App Store under Catalina
Berandgames Jun 17, 2019 10:04 AM (in response to ericlitman)Thanks for the solution !
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Re: Can't login to App Store under Catalina
letofzh Jun 19, 2019 1:07 PM (in response to ericlitman)After searching a lot, this was the solution, many thanks !
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Re: Can't login to App Store under Catalina
nanoplane Jun 21, 2019 7:49 AM (in response to ericlitman)Didn't work for me.. mostly because my music app won't start.. locks up unresponsive when I try to launch.
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Re: Can't login to App Store under Catalina
Darla Mack Jun 22, 2019 8:35 AM (in response to ericlitman)Thank you!!! Worked for me finally
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Re: Can't login to App Store under Catalina
Derffy Jul 17, 2019 9:18 AM (in response to ericlitman)This solved it. Thanks!
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Re: Can't login to App Store under Catalina
Tony Sam Jul 29, 2019 2:05 AM (in response to ericlitman)This solution worked for me, but steps are not that easy as it sounds... untying Apple device from icloud is complicaed relationship, especially in Catalina.
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Re: Can't login to App Store under Catalina
aleandro.coppola Oct 8, 2019 12:43 PM (in response to ericlitman)Worked for me!
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Re: Can't login to App Store under Catalina
zzbeijing Oct 24, 2019 12:01 AM (in response to ericlitman)This solved my problem, I signed into apple tv first, then signed into apple store.
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Re: Can't login to App Store under Catalina
Pgrond Jun 13, 2019 1:14 AM (in response to ericlitman)Yep, worked for me. Thanks!
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Re: Can't login to App Store under Catalina
jschaff Jun 15, 2019 4:02 PM (in response to ericlitman)That did it. I logged into the Music app successfully, WHICH actually is the iTunes log in, and then I went back and was able to successfully log into the App Store.
Thanks
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Re: Can't login to App Store under Catalina
James218 Jun 17, 2019 3:42 PM (in response to ericlitman)I have having issues and workaround doesnt help. The first time i go in app store it tells me to sign in and when I do it says unexpected error occured: failure. then when clicking update, it keeps telling me to sign in again. The sign out apple account and music app doesnt work
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Re: Can't login to App Store under Catalina
elenailchenko095 Nov 1, 2019 6:19 AM (in response to James218)Same here, still have this issue.
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Re: Can't login to App Store under Catalina
diorgulescu Jun 20, 2019 7:24 AM (in response to ericlitman)I have an Apple ID and a different account for AppStore. On App Store the log in with Apple ID was succesful but with account for App Store did not let me log in till I changed the password and this forced to display 2nd auth factor for App Store ID.
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Re: Can't login to App Store under Catalina
Alaska_David Jun 26, 2019 8:38 PM (in response to ericlitman)I had this problem as well, tried signing out of the music app trick but that did not work, what DID WORK was trying to sign into the Mac App Store with another account - then cancelling when it got to 2FA. Then signing back in with my account.
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Re: Can't login to App Store under Catalina
David2X Jun 30, 2019 6:57 AM (in response to ericlitman)I have same problem, nothing helped so far ....
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Re: Can't login to App Store under Catalina
bitesizee Jul 2, 2019 11:29 PM (in response to ericlitman)I am still having this problem even after updating to Beta 3.
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Re: Can't login to App Store under Catalina
santibarroso Jul 3, 2019 8:51 AM (in response to bitesizee)Same here, The posted solution has not worked for me on either of my computers running beta 3.
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Re: Can't login to App Store under Catalina
ghivi01 Jul 3, 2019 11:36 AM (in response to bitesizee)Same here. Latest build did not fix it. I has previously reported this error to dev and today I let them know that the problem is still there.
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Re: Can't login to App Store under Catalina
steven.wilson Jul 7, 2019 8:23 PM (in response to ghivi01)I am still having the problem under the latest build as well. Signing out of my account in the Music app seems to allow me to log in in the App store, and then I can log back in within the Music app. However, every time I reboot I end up logged out of the app store just the same and have to repeat the process which is very aggravating. I too have reported to dev.
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Re: Can't login to App Store under Catalina
ghivi01 Jul 21, 2019 7:50 AM (in response to ghivi01)I was finally able to log in to the App Store. This is how I did it:
1) Logged in to App Store using a friend's credentials (It actualy logged in without a glitch)
2) Logged out from App Store
3) Logged in to App Store using my own credentials (It worked!!)
After that I had to rennter my apple id pasword in Systems Preferences but that was it. All working now.
I hope it helps!
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Re: Can't login to App Store under Catalina
russelljtdyer Jul 15, 2019 9:06 PM (in response to ericlitman)None of these work-arounds helped me solve my problem. I can't sign into the store to update apps. I can sign in with someone else's account, but not mine. If I give the wrong password, though, it knows. But if I give the right name and password, it won't show me signed in or allow me to update apps. Tricks like logging in and out of iTunes do not help. I can log into iCloud and appleid.apple.com through Safari and in all ways on other devices. Fortunately, I can get and run the software update for the operating system. I keep hoping a new update to the beta will resolve the problem.
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Re: Can't login to App Store under Catalina
lxne Jul 17, 2019 3:45 AM (in response to russelljtdyer)Same problem here.
10.15 Beta (19A512f) didn't change anything.
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Re: Can't login to App Store under Catalina
dorgered Jul 17, 2019 2:09 PM (in response to ericlitman)Hello
it finally worked for me to leave the account of mac itunes, appstore and finally in system preferences.
Then I restarted on mac and opened again in system preferences. I entered my Apple ID this time with @ icloud.com because I was using @ mac.com, I do not know if it will be important. Then I opened apps store and I entered the ID of apple and password and I have already been able to download my applications.
I have not yet entered my ID into iTunes until you download all my appstore apps
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Re: Can't login to App Store under Catalina
applercd Jul 18, 2019 10:27 AM (in response to dorgered)I have same problem with not being able to login to App Store. Signed out on everything I could find, and logged back in with no change... still doesn't work.
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Re: Can't login to App Store under Catalina
lxne Jul 18, 2019 2:13 PM (in response to ericlitman)Finally I got it working as expected.
My steps to get back to normal:
- logged out of App Store
- logged out of Music App
- logged out of Apple-ID in Settings
- shutdown my mac and powered it on again
- checked Settings: I was still logged in with my Apple-ID but somehow only "partially"
- logged out of Apple-ID in Settings again
- again shutdown and power on
- and – because I was again logged in "partially" the same procedure a third time
- after the third time logging on to macOS my Apple-ID was completely gone from the system
- I was able to loggin with my Apple-ID under Settings
- And I was able to loggin to the App Store
- Even then did I have a few issues updating apps but after a reboot app downloads and updates are working as expected
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Re: Can't login to App Store under Catalina
KaleoK Aug 5, 2019 12:47 PM (in response to ericlitman)Did not work for me!
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Re: Can't login to App Store under Catalina
jziegler Aug 5, 2019 1:33 PM (in response to ericlitman)Same here, no workaround helped!
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Re: Can't login to App Store under Catalina
nooaah Aug 7, 2019 3:04 PM (in response to jziegler)I just fixed the issue on my Mac after none of these solutions worked for me since June. When being prompted to login to the App Store, enter a different email address. Then, re-enter your actual iCloud email address - you'll see the password prompt go away while you're doing this and then come up again once you confirm your email address. I think when it has your email credentials saved, the "saved" address isn't going through as expected for some people so re-entering sort of purges the "corrupted" text. Good luck.
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Re: Can't login to App Store under Catalina
sabre86 Aug 8, 2019 4:14 AM (in response to nooaah)OMG! It worked!
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Re: Can't login to App Store under Catalina
TurboPGT Aug 12, 2019 12:30 PM (in response to ericlitman)I got it working today, new workaround. Logout/Log back in to macOS user account.
None of the above workarounds (I tried them all, several times) worked for me. Rebooted 100 hundred times, so you wouldn't think that logging out would have any effect, but it did.
Log out of your user account (Apple Menu > Logout) and then log back in. I immediately went to the App Store once the Dock appeared, and logged in. It worked.
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Re: Can't login to App Store under Catalina
keyboardjunkie Oct 7, 2019 4:17 PM (in response to ericlitman)In System preferences, logout of your ICloud account, follow the prompts and when you've logged out, sign back in again and setup iCloud and its associated bits (Find my Mac, iCloud Drvie etc.).
After thast all is good.
KbJ
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Re: Can't login to App Store under Catalina
marius anton Oct 10, 2019 2:40 AM (in response to ericlitman)Hi
Mine gave the same problems. Logging out and logging back in didn't help.
What solved my problem was turning OFF my secureline VPN product. Now it works fine without having to log in-and-out.
Hopefully this helps.
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Re: Can't login to App Store under Catalina
HighlyExperienced Nov 2, 2019 2:58 PM (in response to ericlitman)I had a similar problem, and was told to reboot after logging out of iCloud. Log in to iCloud after it starts back up.
Also see if you have a recurring message in the system that the App Store agent failed. In my case, it was repeating every ten seconds, but the reboot stopped it.
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Re: Can't login to App Store under Catalina
ani24sri Nov 3, 2019 2:03 AM (in response to HighlyExperienced)I have this exact same error After downloading XCode I can't seem to log back in to the app store nor icloud.
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Re: Can't login to App Store under Catalina
lbrydson Nov 9, 2019 10:33 AM (in response to ericlitman)@ani24sri I am having the exact same problem. When I try to log in it just refreshes the login menu.
I'm not sure what else to do beside restarting the computer.