xCode Organizer hang issues & logs

Developer Tools & Services Xcode
eric_chen OP
Created 5d
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Our team is currently handling hang issues and logs received by the Organizer during our project.

Regarding the xCode Organizer, we’d like to ask a few questions:

  1. The hang rate is presented as a bar chart for each app version. Is there any way to get detailed information for each versions? For example, what percentage of the hang rate is attributed to users on different iOS versions?

  2. We've encountered a situation where the hang logs have decreased, but the hang rate has increased. Could you explain why this might occur?

  3. I was wondering how the hang rate is sampled. For instance, does it record all users who experience a hang, or only those under specific conditions? The situation is that we can see only a handful of hang logs (around 13), but we have hundreds of thousands of DAUs. This ratio seems quite off. Could you explain what might cause us to receive such a small number of logs for each version?

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Developer Tools Engineer OP
Apple
4d

Hello, for question 1: In Organizer there is a section for Hangs under Reports which will show you top hang signatures. In the right of the window is the Inspector area which shows a Statistics section. This section has a breakdown by Device Type, and you can choose Operating System from the dropdown to see the breakdown by iOS version.

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eric_chen OP
1d

Thanks for the reply.

I think you mean that we can see the hang log with the count of occurrences for each iOS version. However, what I want to ask is whether the overall hang rate can be shown along with the iOS version. This way, I can see which iOS version has a higher overall hang rate.

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xCode Organizer hang issues & logs
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