Issue with Live Activity Update - "The device token doesn't match the specified topic"

Hi! I am encountering an issue when attempting to send a test notification to update a live activity. The request is failing with the following error: { "code": 400, "message": "bad-request", "reason": "The device token doesn't match the specified topic.", "requestUuid": "3ed3fc0c-9c57-4d67-8ae8-cbabe0579b10" } I have verified that all device tokens and app identifiers are correct, but the error persists. Could you please assist in identifying the root cause of this issue?

While we can take a look, we need specifics about the push request. Best is to provide us with the apns-id of the request. Unfortunately the "requestUuid" you provided does not seem to be the same. Is this a 3rd party push provider you are using?

If so, please ask them to provide the actual apns-id, or if you can share the following:

  • the token in question
  • the apns-topic you are using
  • actual time of the failed request with time zone

then we can take a look and confirm the issue.

  1. apns-id of the request: 38BAA747-5A7D-5FF9-A1D6-6EB5B40E5E10

  2. Device token: 3F6AEB27211A0E27E6A1387B100DE6D1B24D38A91F9D7D9BC944F44DB4618523

  3. apns-topic: com.kdigital.skorotut.push-type.liveactivity

  4. Exact time 2025-01-14 08:32:31 MSK

  5. We do not use a third-party provider

I confirm, the application uses com.kdigital.skorotut:

And this is how I test sending:

Issue with Live Activity Update - "The device token doesn't match the specified topic"
 
 
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