SSL issue for specific user

Hi Team

We are facing a problem in our app for one particular user the url session is giving below error. Rest for all the users its working fine. Below is the complete error we get from user device.

{"type":"video_player","error":"Error Domain=NSURLErrorDomain Code=-1200 "An SSL error has occurred and a secure connection to the server cannot be made." UserInfo={NSErrorFailingURLStringKey=https://api.vimeo.com/videos/1020892798, NSLocalizedRecoverySuggestion=Would you like to connect to the server anyway?, _kCFStreamErrorDomainKey=3, _NSURLErrorFailingURLSessionTaskErrorKey=LocalDataTask .<4>, _NSURLErrorRelatedURLSessionTaskErrorKey=(\n "LocalDataTask .<4>"\n), NSLocalizedDescription=An SSL error has occurred and a secure connection to the server cannot be made., NSErrorFailingURLKey=https://api.vimeo.com/videos/1020892798, NSUnderlyingError=0x301ea8930 {Error Domain=kCFErrorDomainCFNetwork Code=-1200 "(null)" UserInfo={_kCFStreamPropertySSLClientCertificateState=0, _kCFNetworkCFStreamSSLErrorOriginalValue=-9836, _kCFStreamErrorDomainKey=3, _kCFStreamErrorCodeKey=-9836, _NSURLErrorNWPathKey=satisfied (Path is satisfied), viable, interface: pdp_ip0, ipv6, dns, expensive, uses cell}}, _kCFStreamErrorCodeKey=-9836}"}

Device info device_type iOS device_os_version 18.1.1 device_model iPhone 11

Please let me know how we can resolve for one particular user. Or what we can adivse.

SSL issue for specific user
 
 
Q