sending to Private Relay Email using amazon ses not working

Hello Developers,

I have ran into a problem while sending mail to apple private relay email. We have built a mobile application where user can sign up through apple and they can sign up using hide-my-email feature. Which provides private relay address for us. Now we want to communicate with them using private relay mail address. The technology we are using to send emails are amazon SES, have done SPF, DMIK, DMARC and added domains in apple identity services for mail communication, passed an SPF check as well. But still mail is not getting delivered

what am i doing wrong or apple doesn't support third party apps for sending emails to private relay? Is there any other way to achieve this please let me know

Using the same body as attached in image is working fine for rest emails.

Answered by DTS Engineer in 818297022

Hi @Hima_Vasanth,

Please follow the steps outlined in the post below so I can begin my investigation:

Gathering required information for troubleshooting Private Email Relay with Sign in with Apple

https://developer.apple.com/forums/thread/762828

Once submitted, please reply here with the Feedback ID.

Cheers,

Paris X Pinkney |  WWDR | DTS Engineer

Hi @Hima_Vasanth,

Please follow the steps outlined in the post below so I can begin my investigation:

Gathering required information for troubleshooting Private Email Relay with Sign in with Apple

https://developer.apple.com/forums/thread/762828

Once submitted, please reply here with the Feedback ID.

Cheers,

Paris X Pinkney |  WWDR | DTS Engineer

sending to Private Relay Email using amazon ses not working
 
 
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