iOS 18 - Unable to receive files using AirDrop when "allowListedAppBundleIDs" restriction key is used

Question

Created Nov ’24

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On a supervised device running iOS 18 without any AirDrop restrictions applied, when a profile with allowListedAppBundleIDs restriction key is installed, the AirDrop sound plays. But still the accept prompt does not appear, making it impossible to accept files.
The prompt works as expected on iOS 18 devices to which the allowListedAppBundleIDs restriction is not installed.
This issue occurs only on supervised iOS 18 devices to which the allowListedAppBundleIDs restriction is being applied.
Device must be in iOS 18 version > Install the (allowListedAppBundleIDs restriction) profile with the device > Try to AirDrop files to the managed device.
The expected result is that the accept prompt must pop up but it does not appear.
This issue is occurring irrespective of any Whitelisted bundle ID being added to the allowListedAppBundleIDs restriction profile.
Have attached a few Whitelisted bundle ID here com.talentlms.talentlms.ios.beta, com.maxaccel.safetrack, com.manageengine.mdm.iosagent, com.apple.weather, com.apple.mobilenotes, gov.dot.phmsa.erg2, com.apple.calculator, com.manageengine.mdm.iosagent, com.apple.webapp, com.apple.CoreCDPUI.localSecretPrompt etc.

Have raised a Feedback request (FB15709399) with sysdiagnose logs and a short video on the issue.

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Answer 1

Nov ’24

We too faced the same scenario.

In the IOS 15.4 if the photos app added in the "allowListedAppBundleIDs" the AirDrop prompt did't declined. But if it is not it will get declined.

In iOS 17.6.1, the AirDrop prompt shows up regardless of whether the Photos app is included in the "allowListedAppBundleIDs".

Only after IOS 18 , this issue occurs.

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