Issue: The page goes blank and gets stuck after login.

Community Apple Developers
Mahadev_Nachi OP
Created 2w
Replies 2
Boosts 0
Views 159
Participants 2

We are now encountering a new issue where the application gets stuck after login and gives an error as “An element could not be located on the page using the given search parameters”. We were working on a solution, but the issue is still unresolved could you please assist us to get it resolved ?

We have 2 different Mac machines, and we could replicate the issue on of the macs where the latest Sonoma OS and supported Xcode and Appium is installed. Please refer below details for the same: Mac machine and iOS device details:

  • macOS: Sonoma 14.4 and 14.7
  • Xcode: 15 and 16
  • Device: iPad 17, 17.7, 18.0.1
  • Appium: 2.0.1 and 2.11.5
  • ipa file: Created on Xcode 15.4 and 16
  • Issue: The page goes blank and gets stuck after login.
Replies  2
Boosts  0
Views  159
Participants  2
darkpaw OP
2w

What app are you talking about? How do you expect anyone to understand what you'r talking about when you don't provide even the most basic of info?

0
Mahadev_Nachi OP
2w

@darkpaw Thank you for your response. This is a web application we developed using Java, and JDK 8. Please note that the issue does not replicate (it works fine) when we run the automated test on the following Mac machine and iPad device:

Mac machine and iOS device details: macOS: Ventura 13.5 Xcode: 15 Device: iPad iOS version: 17.0, 17.7 Appium: 2.0.1 IPA file: Created on Xcode 15.4

Attempts to resolve the issue:

  • We have tried updating Xcode, Appium, XCUITest, and macOS to the required versions for iOS 18 devices.
  • A new Touch build was created and tested, but the automation test still fails after login, resulting in the page getting stuck.
  • Error Details: Please find the error log attached as a text file for your reference.

iOS18 Issue Log.txt
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Issue: The page goes blank and gets stuck after login.
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